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- Tasks: Engage with customers to book vehicle repairs and services, ensuring a smooth process.
- Company: A growing automotive business simplifying vehicle repair for customers across the UK.
- Benefits: Basic salary plus uncapped commission, no weekends, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer service and satisfaction.
- Qualifications: Proven sales experience and excellent communication skills.
- Other info: Enjoy a Monday to Friday schedule with opportunities for career growth.
The predicted salary is between 25000 - 26000 £ per year.
Staines-upon-Thames (Office-Based)
Basic £25,000 - £26,000 + Uncapped Commission (OTE £35,000 - £50,000)
Monday - Friday, 8:30am - 5:30pm (No Weekends)
About the Role
We’re recruiting for a growing automotive business that simplifies the vehicle repair and servicing process for customers across the UK. Instead of customers shopping around, they come directly to you. Your role is to build trust, present the solution, and convert enquiries into confirmed repair bookings. This is a sales-focused position with warm, qualified inbound and outbound leads only - no cold calling.
What You’ll Be Doing
- Handling inbound and outbound enquiries from customers actively looking to book vehicle repairs and services.
- Building rapport quickly and confidently over the phone.
- Managing customer enquiries, ensuring a seamless process from their initial call or online enquiry through to booking the repair.
- Arranging vehicle pickup and delivery with the recovery team and scheduling the delivery of vehicles to the repair centres.
- Keeping customers informed throughout the repair process via phone and email, building trust and ensuring they stay updated.
- Issuing repair quotations, securing customer approval, and overseeing the repair process.
- Overcoming objections and closing bookings.
What We’re Looking For
Someone who has a proven track record in sales.
Sales Consultant in Surrey employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Surrey
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Sales Consultant role. Focus on your sales experience and how you can build trust with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. It’s a great way to get insider info and maybe even a referral to help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Sales Consultant in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Consultant role. Highlight any previous sales experience, especially in customer service or automotive sectors, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can build trust with customers. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of phone and email communication, make sure your application demonstrates your ability to communicate clearly and effectively. We want to see that you can build rapport quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Product
Before the interview, make sure you understand the automotive business and the services it offers. Familiarise yourself with common vehicle repairs and servicing processes. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Build Rapport
Since the role involves building trust over the phone, practice your communication skills. Use a friendly tone, listen actively, and respond thoughtfully to questions. You might even want to role-play with a friend to get comfortable with creating rapport quickly.
✨Prepare for Objections
Think about potential objections customers might have when booking repairs and prepare your responses. During the interview, you may be asked how you would handle these situations, so having a few strategies ready will show that you're proactive and solution-oriented.
✨Show Enthusiasm for Sales
This position is sales-focused, so be sure to express your passion for sales during the interview. Share examples of your past successes in converting leads into bookings and how you’ve built relationships with customers. Your enthusiasm can set you apart from other candidates.