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- Tasks: Advise customers, book vehicles, and ensure excellent service in a fast-paced environment.
- Company: Dynamic motor trade dealership in Hertfordshire with a focus on customer satisfaction.
- Benefits: Competitive salary with OTE, full-time hours, and a supportive team culture.
- Why this job: Join a passionate team and make a real impact in the automotive industry.
- Qualifications: Experience as a Service Advisor in a UK main dealer is essential.
- Other info: Opportunity to build lasting customer relationships and grow your career.
The predicted salary is between 28000 - 36000 £ per year.
PLEASE DO NOT APPLY FOR THIS ROLE IF YOU HAVE NEVER WORKED AS A SERVICE ADVISOR WITHIN A UK MAIN DEALER - THANK YOU
£28.5k basic with £36.9k OTE
Hertfordshire
Permanent/Full Time
Working Hours: Monday to Friday (8am – 6pm) / 1 in 3 Saturdays (8am – 1pm)
Our client, a franchised Motor Trade main dealer group in Hertfordshire, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a busy and demanding dealership, as a Service Advisor.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Car Dealership Service Advisor in Stevenage employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Dealership Service Advisor in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common questions specific to service advising. Think about scenarios you've faced in previous roles and how you handled them. This will help you showcase your experience and skills effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance of landing that Service Advisor position. We’re always looking for passionate individuals, and applying directly can give you an edge over other candidates!
We think you need these skills to ace Car Dealership Service Advisor in Stevenage
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Service Advisor in a UK main dealer. We want to see how you've thrived in busy environments and tackled technical queries, so don’t hold back!
Be Professional and Personable: Since you'll be dealing with customers directly, it’s crucial to convey your excellent interpersonal skills. Use your application to demonstrate how you build rapport and create lasting relationships with clients.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to this role by including relevant skills and experiences that match the job description. We love seeing candidates who take the time to personalise their applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the automotive industry. Be prepared to discuss common issues and solutions that customers might face, as well as any specific services your potential employer offers.
✨Customer Service is Key
Since this role involves dealing with customers directly, think of examples from your past experience where you provided excellent service. Highlight how you built rapport and handled difficult situations to show you can maintain a positive first impression.
✨Dress to Impress
Presentation matters in a dealership environment. Dress smartly and professionally for your interview to reflect the standards of the company. It shows you take the opportunity seriously and understand the importance of first impressions.
✨Ask Insightful Questions
Prepare some thoughtful questions about the dealership and its operations. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and work style.