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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and upselling opportunities.
- Company: Join a leading automotive recruitment agency in a busy dealership environment.
- Benefits: Competitive salary, paid overtime, and realistic monthly bonuses.
- Why this job: Enhance customer experiences while boosting your earnings with bonuses.
- Qualifications: Strong communication skills and a full UK Driving Licence required.
- Other info: Great career growth potential in a dynamic automotive industry.
The predicted salary is between 28600 - 28600 £ per year.
A leading automotive recruitment agency is seeking a Service Advisor for a busy main dealership in Warrington. In this full-time role, you will be the key contact between customers and the workshop, ensuring smooth service experiences.
Strong communication and upselling skills are essential, along with a full UK Driving Licence.
The position offers a basic salary of approximately £28,600, paid overtime for weekend work, and realistic bonuses ranging from £800 to £1,200 monthly, alongside career growth opportunities.
Service Advisor: Upsell & Customer Experience (Dealership) employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Upsell & Customer Experience (Dealership)
✨Tip Number 1
Get to know the dealership inside out! Research their services, values, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing upselling techniques and handling customer queries during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and stand out from the crowd. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Service Advisor: Upsell & Customer Experience (Dealership)
Some tips for your application 🫡
Show Off Your Communication Skills: In your application, make sure to highlight your strong communication skills. We want to see how you can connect with customers and ensure they have a smooth experience. Use examples from your past roles to demonstrate this!
Upselling Experience is Key: Since upselling is a big part of the role, don’t forget to mention any relevant experience you have in this area. Share specific instances where you successfully upsold products or services, as this will really catch our eye.
Tailor Your CV and Cover Letter: Make your application stand out by tailoring your CV and cover letter to the job description. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for in a Service Advisor.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Familiarise yourself with the dealership's services and products. Understand common customer concerns and how to address them. This will show that you're proactive and genuinely interested in providing excellent service.
✨Practice Your Upselling Techniques
Prepare specific examples of how you've successfully upsold products or services in the past. Think about how you can apply those techniques in a dealership setting, and be ready to demonstrate your skills during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate customer interactions and refine your approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's customer experience strategies and team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
