At a Glance
- Tasks: Provide top-notch service to customers and manage vehicle bookings.
- Company: Reputable main dealer group in Watford with a focus on customer satisfaction.
- Benefits: Competitive salary with OTE of £40k, stable working hours, and career growth.
- Other info: Opportunity to build lasting customer relationships in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in the motor trade.
- Qualifications: Experience as a Service Advisor in a dealership and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Basic £30k, OTE £40k
Watford
Permanent/Full Time
Working Hours: Monday to Friday (8am - 6pm) / 1 in 4 Saturdays (8am - 4pm)
Our client, a Motor Trade main dealer group in the Watford area, is on the lookout for an experienced Service Advisor to join their busy team. This key position has a major part to play in achieving dealership success by providing a professional service to all of our client's aftersales customers.
To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership, along with a very stable CV.
Duties & Responsibilities of a Service Advisor:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a busy and demanding dealership, as a Service Advisor.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Service Advisor - £40k OTE - Main Dealer, Watford employer: ACS Automotive Recruitment
Join a leading main dealer group in Watford, where your expertise as a Service Advisor will be valued and rewarded. With a competitive salary package and a supportive work culture that prioritises professional development, you'll have the opportunity to thrive in a dynamic environment. Enjoy a balanced work-life schedule with Monday to Friday hours and one Saturday shift every four weeks, all while contributing to a team dedicated to delivering exceptional customer service.
Contact Details:
ACS Automotive Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - £40k OTE - Main Dealer, Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade, especially those who work at main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss common service issues and how you’ve handled them in the past. This shows you’re not just a people person but also know your stuff!
✨Tip Number 3
When you get an interview, make sure to ask questions! Show your interest in the dealership's operations and customer service approach. It’s a great way to demonstrate your enthusiasm for the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Service Advisor role!
We think you need these skills to ace Service Advisor - £40k OTE - Main Dealer, Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor in a main dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how and customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Interpersonal Skills:Since building rapport with customers is key, make sure to mention any relevant experiences where you’ve excelled in communication and relationship-building. We’re all about creating lasting connections!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Brush up on your technical knowledge related to vehicles and common service issues. Being able to confidently discuss technical queries will show that you’re not just a people person, but also someone who understands the ins and outs of the job.
✨Customer Service is Key
Prepare examples of how you've dealt with customers in the past. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to build rapport and create lasting relationships, which is crucial for a Service Advisor.
✨Dress to Impress
First impressions matter! Make sure you present yourself well. A smart appearance shows professionalism and respect for the role you're applying for. It sets the tone for how you'll interact with customers in the future.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, like how you handle customer complaints or how you prioritise tasks in a busy environment. The more you practice, the more confident you'll feel during the actual interview.
