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- Tasks: Assist customers in finding the right parts and provide top-notch service.
- Company: Join a reputable franchised dealership in Norwich with a busy team atmosphere.
- Benefits: Enjoy competitive pay, potential bonuses, and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and professional growth.
- Qualifications: Experience as a Parts Advisor is essential; main dealer experience preferred.
- Other info: Work Monday to Friday with occasional Saturday shifts.
The predicted salary is between 23600 - 29600 £ per year.
Prestige Parts Advisor Basic £29.6k, OTE £35.6k Norwich Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 1pm) Our client, a franchised dealership in the Norwich area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today! Duties & Responsibilities of a Parts Advisor: * Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate. * Helping and assisting in all aspects of the warehouse. * Selling parts to retail and wholesales customers. * Delivering exceptional customer service to external and internal customers. * Assisting in stock checks. * Maintaining a strong working relationship with the manufacturer. * Discussing relevant promotions and offers to customers. * Receiving, recording and allocating parts and consumables from suppliers. Your Background & Skill: * Proven experience as a Parts Advisor within the motor trade. * Experience as a Parts Advisor within a main dealer is preferred. * Experience of using Kerridge ADP Drive would be advantageous. * Excellent communication skills. * Ability to work towards deadlines. * Committed to delivering excellent customer service. * Confident and professional. For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy
Parts Advisor employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Understanding their inventory and any unique selling points will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for the team.
✨Tip Number 3
Brush up on your customer service skills. Since delivering exceptional service is key in this role, think of examples from your past experiences where you went above and beyond for a customer, and be ready to share these during your discussions.
✨Tip Number 4
If you have experience with Kerridge ADP Drive, make sure to highlight it. If not, consider doing a bit of research or even a short online course to familiarise yourself with the software, as this could set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially within the motor trade. Include specific examples of how you've delivered exceptional customer service and any relevant skills, such as using Kerridge ADP Drive.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your proven experience, your ability to work towards deadlines, and your commitment to customer service. Personalise it to show your enthusiasm for the position.
Highlight Relevant Skills: In your application, emphasise your communication skills and your ability to maintain strong relationships with manufacturers. Provide examples of how you've diagnosed customer needs and recommended appropriate parts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in this role.
How to prepare for a job interview at ACS Automotive Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience as a Parts Advisor, especially if you've worked in a main dealer. Be ready to discuss specific examples of how you've diagnosed customer needs and recommended parts.
✨Demonstrate Customer Service Skills
Since delivering exceptional customer service is key for this role, prepare to share instances where you went above and beyond for customers. This will show your commitment to providing excellent service.
✨Familiarise Yourself with Kerridge ADP Drive
If you have experience using Kerridge ADP Drive, be sure to mention it. If not, do some research on it beforehand so you can speak confidently about how you would adapt to using it in the role.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, stock management processes, or how they handle promotions. It shows your genuine interest in the position.
