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For Companies At a Glance
- Tasks: Support customers and the workshop by supplying accurate vehicle parts.
- Company: Join a well-established main dealership in Sidcup with a supportive team.
- Benefits: Basic salary of £30k, OTE £35k, and strong earning potential.
- Other info: Enjoy a stable work environment with opportunities for growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in motor trade parts and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
We are recruiting on behalf of a main dealership in Sidcup who are looking to add an experienced Parts Advisor to their established and busy parts department. With a current team of 10 staff, this is a great opportunity to join a well-structured operation offering stability, support, and strong earning potential.
The Role
As Parts Advisor, you will play a key role in supporting both the workshop and retail customers, ensuring accurate parts supply, excellent customer service, and efficient department performance.
Key Responsibilities
- Supplying parts to the workshop and retail customers
- Accurately identifying vehicle parts using electronic catalogues
- Processing customer enquiries via phone, email, and face-to-face
- Ordering, booking in, and issuing parts
- Maintaining accurate stock records and documentation
- Supporting technicians and service advisors with parts requirements
- Ensuring high standards of customer service at all times
- Working closely with the wider parts and aftersales team
Your Background & Skillset
- Previous experience within a motor trade parts department required
- Strong organisational and communication skills
- Confident using parts systems and electronic catalogues
- Ability to work well in a fast-paced dealership environment
- Team-focused approach
Parts Advisor employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of parts systems and electronic catalogues. Be ready to showcase your organisational skills and how you can contribute to a busy dealership environment.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to get noticed. Plus, we love seeing candidates who are proactive about their job search.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to excellent customer service.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor trade parts department. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Parts Advisor role. Share specific examples of how you've provided excellent customer service or supported a busy parts department in the past.
Show Off Your Communication Skills: Since you'll be processing enquiries and working closely with customers and technicians, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. Being able to discuss specific parts and how they relate to customer needs will show your expertise and confidence in the role.
✨Practice Customer Scenarios
Prepare for potential customer interaction scenarios. Think about how you would handle enquiries or complaints, as demonstrating excellent customer service skills is crucial for this position.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage stock records and documentation. Share examples of how you've maintained accuracy in a busy environment, as this will highlight your ability to thrive in a fast-paced dealership.
✨Team Player Attitude
Emphasise your experience working within a team. Discuss how you’ve supported colleagues in the past, especially technicians and service advisors, to show that you understand the importance of collaboration in a dealership setting.