At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth service experience from start to finish.
- Company: Join a leading car dealership in Great Yarmouth with a friendly and supportive team.
- Benefits: Earn a competitive salary of £28k plus bonuses, with staff discounts and a pension scheme.
- Other info: Enjoy training opportunities and career progression in a dynamic environment.
- Why this job: Make a real difference in customer satisfaction while developing your career in the automotive industry.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 34000 - 35220 £ per year.
We are looking for a Service Advisor to join a busy car dealership in Great Yarmouth. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties:
- Meet and greet service customers in the dealership
- Manage bookings, job cards, and workshop scheduling
- Upsell service plans, products, and accessories
- Keep customers updated on progress, costs, and approvals
- Ensure a professional handover on completion of work
- Deliver outstanding customer service to increase retention
Requirements:
- Previous experience as a Service Advisor in a car dealership or motor trade environment
- Strong communication and customer-facing skills
- Ability to upsell products and meet targets
- Good organisational and IT skills (DMS experience an advantage)
- Full UK Driving Licence preferred
Benefits:
- 28k basic + bonus
- Training and career progression with a franchised dealership
- Staff discounts on cars, service, and parts
- Pension scheme and company benefits
- Friendly, supportive dealership team
Apply today to join a leading car dealership in Great Yarmouth as a Service Advisor.
Service Advisor in Norfolk employer: ACS Automotive Recruitment
Join a leading car dealership in Great Yarmouth, where we pride ourselves on fostering a friendly and supportive work environment. As a Service Advisor, you'll benefit from competitive pay, generous bonuses, and opportunities for training and career progression, all while being part of a team dedicated to delivering exceptional customer service. Enjoy staff discounts on vehicles and services, alongside a comprehensive pension scheme, making this an excellent place for meaningful and rewarding employment.
Contact Details:
ACS Automotive Recruitment Recruitment Team
