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- Tasks: Advise customers, book vehicles, and ensure excellent service in a fast-paced dealership.
- Company: Prestigious motor trade dealer group in North London.
- Benefits: Competitive salary with uncapped OTE, professional growth, and a dynamic work environment.
- Why this job: Join a passionate team and make a real impact in the automotive industry.
- Qualifications: Experience as a Service Advisor in a franchised main dealer is essential.
- Other info: Opportunity for career advancement and a chance to earn through referrals.
The predicted salary is between 29000 - 31000 ÂŁ per year.
ÂŁ29k - ÂŁ31k basic with ÂŁ45k OTE (uncapped) North London Permanent/Full Time
Working Hours: Monday to Friday (8am - 6pm) / 1 in 4 Saturdays (8am - 1pm)
Our client, a franchised Motor Trade main dealer group in North London area, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If youâre passionate about the automotive industry and have what it takes to thrive in a fastâpaced environment, we want to hear from you today!
Our client is only looking for candidates who currently work as a Service Advisor within a franchised main dealer. If you donât have this experience, please donât apply as we cannot proceed with your application.
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a busy and demanding dealership, as a Service Advisor.
- Working knowledge of Drive and RTC.
- Technical skills and experience are essential.
- Wellâpresented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If we donât already have their details on our system and they get hired, weâll pay you for the recommendation. Itâs a winâwin situation for everyone involved. So spread the word and help us find the perfect candidate!
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Car Dealership Service Advisor in London employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Car Dealership Service Advisor in London
â¨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have a lead or can put in a good word for you.
â¨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your experience and passion for the automotive world. A confident and engaging introduction can make all the difference.
â¨Tip Number 3
Stay active on social media! Follow companies you're interested in and engage with their posts. This not only shows your enthusiasm but can also help you stay updated on job openings and company culture.
â¨Tip Number 4
Don't forget to apply through our website! Weâve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, itâs super easy to keep track of your applications!
We think you need these skills to ace Car Dealership Service Advisor in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in a franchised dealership and any technical skills you have. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Communication Skills: Since communication is key in this role, make sure to showcase your excellent interpersonal skills in your application. Use examples that demonstrate how you've built rapport with customers in the past. We love to see those customer service wins!
Be Professional and Courteous: Your written application should reflect the professional and courteous manner we expect from our Service Advisors. Keep your language polite and positive, just like you'd interact with customers in person. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donât miss out on any important updates. Plus, itâs super easy â just a few clicks and youâre done!
How to prepare for a job interview at ACS Automotive Recruitment
â¨Know Your Stuff
Make sure you brush up on your technical knowledge related to the automotive industry. Be prepared to discuss common issues and solutions that customers might face, as well as your experience with Drive and RTC systems.
â¨Customer Service is Key
Since this role involves a lot of customer interaction, think about examples from your past where you've provided excellent service. Be ready to demonstrate how you build rapport and handle difficult situations with professionalism.
â¨Dress to Impress
First impressions matter! Dress smartly and present yourself well. This shows that you take the role seriously and understand the importance of professionalism in a dealership environment.
â¨Ask Insightful Questions
Prepare some thoughtful questions about the dealership and its operations. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.