At a Glance
- Tasks: Oversee workshop operations, ensuring productivity and quality while supporting technicians.
- Company: Join a growing main dealership in Dartford with a supportive environment.
- Benefits: Competitive salary, bonus potential, Monday to Friday hours, and career development.
- Why this job: Be part of an expanding team and make a real impact on workshop success.
- Qualifications: Experience as a Workshop Controller or Senior Technician with strong leadership skills.
- Other info: Exciting growth opportunities with investment in facilities and technician expansion.
The predicted salary is between 33000 - 38000 £ per year.
An excellent opportunity has become available for an experienced Workshop Controller to join a busy main dealership in Dartford. This is a key role within the aftersales operation, offering strong earning potential and the chance to be part of a growing workshop. The site currently operates with 9 technicians, with new ramps being installed next week and plans already in place to expand the workshop to 13 technicians. This is an exciting time to join as the business continues to invest and grow.
The Role
As Workshop Controller, you will be responsible for the day-to-day control of the workshop, ensuring maximum productivity, efficiency, and quality of work. You’ll act as the central link between technicians, service advisors, and management.
Key Responsibilities
- Control daily workshop loading and technician allocation
- Monitor productivity, efficiency, and labour sales performance
- Support technicians with job flow, technical guidance, and time management
- Ensure work is completed to manufacturer and dealership standards
- Maintain strong communication between service reception and workshop
- Assist in achieving CXM and customer satisfaction targets
- Support workshop growth as technician numbers increase
Requirements
- Previous experience as a Workshop Controller or Senior Technician ready to step up
- Main dealer experience strongly preferred
- Strong organisational and leadership skills
- Ability to manage workflow in a fast-paced environment
- Confident using dealer systems and workshop processes
- Customer-focused mindset with attention to quality and detail
What’s On Offer
- £33,000 – £38,000 basic salary depending on experience
- Bonus opportunity up to £1,050 per month (with ability to exceed)
- Monday to Friday only — no weekends
- Investment into workshop facilities and expansion
- Stable, well-supported main dealer environment
- Long-term career development opportunities
Interested? If you’re an experienced Workshop Controller — or a Senior Technician ready to take the next step — we’d like to hear from you. Apply today with your CV and a member of our recruitment team will be in touch to discuss the role confidentially.
Workshop Controller in Kent employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Kent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of workshop processes and dealer systems. We want you to show off your expertise and confidence, so practice answering common questions related to productivity and efficiency management.
✨Tip Number 3
Don’t forget to showcase your leadership skills! During interviews, share examples of how you've successfully managed workflow and supported technicians in previous roles. This will help us see you as a strong fit for the Workshop Controller position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our growing workshop team in Dartford.
We think you need these skills to ace Workshop Controller in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your previous experience in a main dealership and any leadership roles you've held. We want to see how you can bring value to our growing workshop!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've managed workflow and supported technicians in the past. We love a good story that showcases your skills!
Showcase Your Organisational Skills: As a Workshop Controller, you'll need to juggle multiple tasks. In your application, mention any tools or methods you use to stay organised and efficient. We appreciate candidates who can demonstrate their ability to manage a busy workshop environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge and workshop processes. Familiarise yourself with the specific systems used by the dealership and be ready to discuss how you've managed workflow and productivity in previous roles.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need strong organisational and leadership skills. Prepare examples of how you've successfully led a team or improved efficiency in a fast-paced environment. This will demonstrate your capability to manage the workshop effectively.
✨Communicate Clearly
Effective communication is key in this role. Be prepared to discuss how you've maintained strong communication between technicians, service advisors, and management in the past. Highlight any strategies you've used to ensure everyone is on the same page.
✨Customer Focus is Key
Since customer satisfaction is a priority, think of instances where you've gone above and beyond to meet customer needs. Be ready to explain how you can contribute to achieving CXM targets and maintaining high-quality standards in the workshop.