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- Tasks: Advise customers on vehicle issues and manage service bookings.
- Company: Join a leading motor trade dealer group in Tonbridge.
- Benefits: Competitive salary, bonus, car after 6 months, and 28 days leave.
- Why this job: Be the face of customer service in a dynamic automotive environment.
- Qualifications: 1 year experience as a Service Advisor and strong communication skills.
- Other info: Opportunity to build lasting customer relationships and grow your career.
The predicted salary is between 30000 - 32000 £ per year.
£30k - £32k basic with £6k bonus
Tonbridge
Permanent/Full Time
Working Hours: Monday to Friday (8 – 6pm) / 1 in 3 Saturdays (8.30am – 12.30pm)
Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave
Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a dealership, as a Service Advisor (1 year minimum).
- Pinnacle DMS knowledge is desirable, but not essential.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
Prestige Service Advisor in Kent employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Service Advisor in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Service Advisor position!
We think you need these skills to ace Prestige Service Advisor in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Prestige Service Advisor role. Highlight your experience in the motor trade and any specific skills that match the job description, like your technical knowledge or customer service expertise.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the team. Mention your passion for customer service and how you can contribute to creating a positive first impression.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it ensures your application gets to us directly. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the motor trade. Be prepared to discuss common issues and queries that customers might have, as well as how you would handle them. This will show that you’re not just a people person but also someone who understands the technical side of things.
✨Dress to Impress
First impressions matter, especially in a customer-facing role like a Prestige Service Advisor. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set the tone for a positive interview experience.
✨Practice Your People Skills
Since this role involves dealing with customers regularly, practice how you would build rapport and communicate effectively. Think of examples from your past experiences where you successfully handled customer interactions, and be ready to share these during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the position is the right fit for you. Questions about team dynamics or customer service strategies can demonstrate your proactive approach.
