At a Glance
- Tasks: Be the go-to person for customers, managing bookings and providing top-notch service.
- Company: Join a busy car dealership in Basingstoke with a vibrant team.
- Benefits: Earn up to £34,000 plus OTE of £40,000, with training and staff discounts.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Enhance customer experiences while upselling products in a dynamic environment.
- Qualifications: Previous experience as a Service Advisor and excellent communication skills.
The predicted salary is between 34000 - 40000 € per year.
ACS Automotive Recruitment is seeking a full-time Service Advisor to join a busy car dealership in Basingstoke. The role involves acting as a key link between customers and the workshop, managing bookings, and delivering outstanding customer service.
Candidates should have previous experience in a similar role, strong communication skills, and the ability to upsell products.
The position offers a competitive salary of up to £34,000, with the potential OTE of £40,000, along with benefits like training and staff discounts.
Car Service Advisor - Upsell & Customer Experience in Hampshire employer: ACS Automotive Recruitment
ACS Automotive Recruitment is an excellent employer, offering a vibrant work culture where customer service excellence is at the forefront. Located in Basingstoke, employees benefit from competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while enjoying perks such as staff discounts. Join us to be part of a dynamic team that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Car Service Advisor - Upsell & Customer Experience in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain how your experience aligns with their needs. Highlight your upselling skills and customer service expertise to stand out.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to reiterate why you’d be a great fit for the team.
✨Tip Number 4
Check out our website for the latest job openings! We regularly update listings, and applying through us can give you an edge. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Car Service Advisor - Upsell & Customer Experience in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how you've managed bookings and delivered top-notch customer service in the past. Don’t forget to mention any upselling successes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for customer experience and how you can contribute to our team.
Show Off Your Communication Skills:Since strong communication is key, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant examples of how you’ve effectively communicated with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of car services and common customer queries. Being able to discuss specific services or products will show that you're not just a people person but also knowledgeable about the industry.
✨Practice Your Upselling Techniques
Since upselling is a key part of the role, prepare some examples of how you've successfully upsold in the past. Think about what worked well and be ready to share those stories during the interview.
✨Showcase Your Communication Skills
This role requires strong communication skills, so be prepared to demonstrate this. Practice answering questions clearly and confidently, and think about how you can convey complex information in a simple way.
✨Research the Company Culture
Understanding the dealership's values and culture can give you an edge. Check out their website and social media to get a feel for their customer service approach and be ready to discuss how you align with their mission.
