At a Glance
- Tasks: Lead a dynamic Aftersales team and drive performance in a thriving automotive environment.
- Company: Join a reputable company with a strong focus on customer satisfaction and team development.
- Benefits: Enjoy a competitive salary, no weekend work, and genuine career growth opportunities.
- Other info: Work in a supportive environment focused on professional development.
- Why this job: Make a real impact by managing a large team and enhancing customer experiences.
- Qualifications: Minimum two years in Aftersales management with strong leadership skills.
The predicted salary is between 50000 - 50000 £ per year.
- Aftersales Manager
- Permanent | Full Time
- Monday to Friday | 08:00am - 6:00pm | No Weekend Work
Our client is looking to recruit an experienced Aftersales Manager to take responsibility for a large and established Aftersales operation.
This is an excellent opportunity for an experienced Aftersales Manager who has spent at least two years in a similar leadership role and is confident managing a sizeable team, driving departmental performance and maintaining high levels of customer satisfaction.
You will be responsible for a team of approximately 35 staff, with a strong focus on leadership, productivity, profitability and the overall performance of the Aftersales department.
Duties & Responsibilities
- Lead and manage an Aftersales team of approximately 35 employees.
- Take overall responsibility for the day-to-day operation of the department.
- Drive departmental performance, productivity and profitability.
- Monitor and manage key performance indicators and financial targets.
- Coach, motivate and develop team members to maximise individual and departmental performance.
- Ensure consistently high levels of customer satisfaction.
- Identify opportunities to improve processes, efficiency and workshop performance.
- Work closely with senior management to achieve wider business objectives.
- Ensure all operational, compliance and health & safety standards are maintained.
- Deal confidently with customer escalations and resolve issues effectively.
- Your Background & Skills
- Minimum of 2 years' experience in a similar Aftersales Management role.
- Proven experience managing a sizeable automotive Aftersales team.
- Strong leadership and people-management skills.
- Commercially focused with a proven ability to drive departmental performance.
- Excellent understanding of Aftersales operations, KPIs and profitability.
- Strong communication and organisational skills.
- Ability to motivate and develop a large team.
- Customer-focused with a professional and proactive approach.
What's on Offer?
- £50,000 Basic Salary
- Monday to Friday, 08:00am - 6:00pm
- No weekend work
- Responsibility for a team of approximately 35 staff.
- Excellent opportunity to take ownership of a large Aftersales operation.
- Genuine long-term career development opportunities.
If you're an experienced Aftersales Manager with the leadership experience to manage a large team and are looking for a Monday-to-Friday management opportunity, we'd love to hear from you.
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Aftersales Manager in Costessey employer: ACS Automotive Recruitment
ACS Automotive Recruitment is an exceptional employer, offering a dynamic and supportive work environment in Newbury for Car Sales Executives. With a strong focus on employee development through extensive training and a lucrative commission structure, team members are empowered to achieve their sales targets while enjoying a rewarding career path. The company fosters a culture of collaboration and excellence, making it an ideal place for those seeking meaningful employment in the automotive industry.
Contact Details:
ACS Automotive Recruitment Recruitment Team
