At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth service experience from start to finish.
- Company: Join a busy and friendly car dealership in Maidstone.
- Benefits: Enjoy training, career progression, pension scheme, and supportive team vibes.
- Other info: Great opportunities for growth within the automotive industry.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic environment.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
Service Advisor – Car Dealership Maidstone
Full-time | Permanent | Mon–Fri (8am–6pm) + 1 in 3 Saturdays
The Role
We’re looking for a Service Advisor to join a busy car dealership in Maidstone. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
- Meet and greet service customers in the dealership
- Manage bookings, job cards, and workshop scheduling
- Upsell service plans, products, and accessories
- Keep customers updated on progress, costs, and approvals
- Ensure a professional handover on completion of work
- Deliver outstanding customer service to increase retention
Requirements
- Previous experience as a Service Advisor in a car dealership or motor trade environment
- Strong communication and customer-facing skills
- Ability to upsell products and meet targets
- Good organisational and IT skills (DMS experience an advantage)
- Full UK Driving Licence preferred
Benefits
- Training and career progression with a franchised dealership
- Pension scheme and company benefits
- Friendly, supportive dealership team
Apply today to join a leading car dealership in Maidstone as a Service Advisor.
Car Dealership Service Advisor employer: ACS Automotive Recruitment
Join a well-established, privately owned independent automotive service centre in Orpington, where your expertise as a Master Technician or Senior Vehicle Technician will be truly appreciated. Enjoy a supportive work culture with a small, experienced team that values your skills, offers competitive salary packages, and provides opportunities for professional growth without the pressures of larger dealer groups. This is a unique chance to contribute to a business with a strong local reputation while working in a friendly and professional environment.
Contact Details:
ACS Automotive Recruitment Recruitment Team
