At a Glance
- Tasks: Assist customers with service and repair needs while managing workshop bookings.
- Company: Busy main dealership in Sidcup with a supportive team culture.
- Benefits: Competitive salary, bonus potential, ongoing training, and career development.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team and elevate your automotive career with great earning potential.
- Qualifications: 1+ years as a Service Advisor with strong vehicle knowledge and communication skills.
The predicted salary is between 27000 - 31000 £ per year.
We are looking for an experienced and customer-focused Service Advisor to join a busy franchised main dealership in Sidcup.
If you have strong technical knowledge, thrive in a fast-paced environment, and pride yourself on delivering exceptional customer service, this could be the perfect next step in your motor trade career.
Key Responsibilities- Greet and advise customers on all service and repair requirements
- Handle technical queries professionally and efficiently
- Book vehicles into the workshop and manage job progress updates
- Liaise between the workshop, customers, and service management
- Cross-sell additional work, repairs, and parts where appropriate
- Accurately raise invoices and ensure smooth handover upon completion
- Minimum 1 year experience as a Service Advisor within a main dealership
- Strong technical understanding of vehicles and service processes
- Excellent communication and customer relationship skills
- Professional, well-presented, and highly organised
- Ability to work well under pressure and meet deadlines
- Committed to delivering a first-class dealership experience
- £27,000 - £31,000 basic salary (depending on experience)
- OTE up to £40,000 with achievable bonus
- Ongoing manufacturer training and career development opportunities
- Join a supportive, professional team within a leading dealership group
Apply now to become a Service Advisor in Sidcup and take the next step in your automotive career with great earning potential, excellent training, and a friendly, high-performing dealership environment.
Service Advisor employer: ACS Automotive Recruitment Consultancy
Join a leading dealership group in Sidcup as a Service Advisor, where you will thrive in a supportive and professional environment that prioritises exceptional customer service. With competitive salaries, achievable bonuses, and ongoing training opportunities, this role offers not just a job, but a pathway to advance your automotive career while being part of a friendly and high-performing team.
Contact Details:
ACS Automotive Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific vehicle issues and how you would handle customer queries. Show them you’re not just a Service Advisor, but a problem-solver!
✨Tip Number 3
Practice your communication skills! Role-play with a friend or family member to nail down how you’d greet customers and explain service processes. Remember, it’s all about making that first-class dealership experience come to life.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge and customer service expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Sidcup. Share specific examples of how you've excelled in fast-paced environments and delivered exceptional service.
Show Off Your Communication Skills:As a Service Advisor, communication is key! In your application, make sure to demonstrate your ability to liaise effectively with customers and the workshop. Clear, professional language will go a long way in making a great impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our dealership in Sidcup!
How to prepare for a job interview at ACS Automotive Recruitment Consultancy
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicles and service processes. Being able to confidently discuss common repairs and maintenance will show that you’re not just a people person, but also someone who understands the ins and outs of the job.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you’ve handled difficult customers or gone above and beyond to meet their needs. This will demonstrate your commitment to providing a first-class dealership experience.
✨Practice Makes Perfect
Rehearse common interview questions related to the role of a Service Advisor. Questions might include how you would handle a technical query or how you manage job progress updates. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally. Dress smartly and ensure you look well-groomed. This shows that you take the opportunity seriously and are ready to represent the dealership in a professional manner.
