At a Glance
- Tasks: Lead the Service Advisor team and enhance customer experience in a dynamic environment.
- Company: Reputable main dealer in the Coulsdon area with a focus on career growth.
- Benefits: Competitive salary with OTE, full-time hours, and supportive team culture.
- Other info: Monday to Friday with 1 in 3 Saturdays, offering a balanced work-life schedule.
- Why this job: Step up in your career and make a real impact in the Motor Trade.
- Qualifications: Over 4 years of relevant experience in a service advisor role.
The predicted salary is between 36000 - 36000 £ per year.
£36,000 basic salary with £50,000 OTE
Location: Coulsdon, Surrey
Permanent, Full Time
Monday to Friday (08:00 - 18:00) and 1 in 3 Saturdays (08:00 - 14:00)
Our client, based in the Coulsdon area, has a new opportunity for an experienced main dealer Service Advisor to step up into an Assistant Service Manager role. If you hold over 4 years of relevant experience and you're looking for the next step in your career, this could be your next role in the Motor Trade!
Apply with us today.
Duties and Responsibilities include:
- As an Assistant Service Manager, you'll take ownership of the front-of-house Aftersales operation, leading the Service Advisor team and driving an exceptional customer experience.
Assistant Service Manager employer: ACS Automotive Recruitment Consultancy
Join a dynamic team in Coulsdon as an Assistant Service Manager, where you will benefit from a competitive salary and a supportive work culture that prioritises employee development. With opportunities for growth within the motor trade and a focus on delivering exceptional customer service, this role offers a rewarding career path in a thriving environment.
Contact Details:
ACS Automotive Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for an Assistant Service Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for Assistant Service Manager roles and practice your answers. Show off your experience and how you can lead a team to deliver exceptional customer service.
✨Tip Number 3
Don’t forget to showcase your achievements! When chatting with potential employers, highlight specific examples of how you've improved customer experiences or led successful teams in your previous roles.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the perfect Assistant Service Manager position. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in the motor trade, especially any roles that involved customer service or team leadership. We want to see how your background aligns with the Assistant Service Manager position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your skills can help us drive an exceptional customer experience. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your duties; highlight your achievements! Whether it’s improving customer satisfaction scores or leading a successful project, we love to see how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ACS Automotive Recruitment Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and the specific responsibilities of an Assistant Service Manager. Familiarise yourself with common service advisor tasks and how they contribute to customer satisfaction. This will show that you're not just experienced, but also genuinely interested in the role.
✨Showcase Leadership Skills
Since you'll be leading a team, it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed teams or improved processes in your previous roles. Highlight any experience you have in training or mentoring others.
✨Customer Experience Focus
As the role involves driving exceptional customer experiences, be ready to discuss how you've handled customer complaints or gone above and beyond for clients in the past. Share specific stories that illustrate your commitment to customer service and how it aligns with the company's values.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the Assistant Service Manager role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
