Service Advisor in London

Service Advisor in London

London Full-Time 27000 - 31000 £ / year (est.) No working from home possible
ACS Automotive Recruitment Consultancy Limited

At a Glance

  • Tasks: Assist customers with service needs and manage vehicle repairs efficiently.
  • Company: Leading main dealership in Sidcup with a supportive team.
  • Benefits: Competitive salary, bonus potential, ongoing training, and career development.
  • Other info: Fast-paced role with opportunities for professional growth and a friendly atmosphere.
  • Why this job: Join a dynamic environment and elevate your automotive career with great earning potential.
  • Qualifications: 1+ years as a Service Advisor with strong vehicle knowledge and customer skills.

The predicted salary is between 27000 - 31000 £ per year.

We are looking for an experienced and customer-focused Service Advisor to join a busy franchised main dealership in Sidcup.

If you have strong technical knowledge, thrive in a fast-paced environment, and pride yourself on delivering exceptional customer service, this could be the perfect next step in your motor trade career.

Key Responsibilities
  • Greet and advise customers on all service and repair requirements
  • Handle technical queries professionally and efficiently
  • Book vehicles into the workshop and manage job progress updates
  • Liaise between the workshop, customers, and service management
  • Cross-sell additional work, repairs, and parts where appropriate
  • Accurately raise invoices and ensure smooth handover upon completion
Your Background & Skills
  • Minimum 1 year experience as a Service Advisor within a main dealership
  • Strong technical understanding of vehicles and service processes
  • Excellent communication and customer relationship skills
  • Professional, well-presented, and highly organised
  • Ability to work well under pressure and meet deadlines
  • Committed to delivering a first-class dealership experience
Benefits
  • £27,000 - £31,000 basic salary (depending on experience)
  • OTE up to £40,000 with achievable bonus
  • Ongoing manufacturer training and career development opportunities
  • Join a supportive, professional team within a leading dealership group

Apply now to become a Service Advisor in Sidcup and take the next step in your automotive career with great earning potential, excellent training, and a friendly, high-performing dealership environment.

Service Advisor in London employer: ACS Automotive Recruitment Consultancy Limited

Join a leading dealership group in Sidcup as a Service Advisor, where you will thrive in a supportive and professional environment that values exceptional customer service and technical expertise. With competitive salaries, achievable bonuses, and ongoing training opportunities, this role offers a fantastic platform for career growth in the automotive industry. Experience a friendly, high-performing culture that encourages collaboration and rewards dedication.

ACS Automotive Recruitment Consultancy Limited

Contact Details:

ACS Automotive Recruitment Consultancy Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Advisor in London

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific vehicle issues and how you would handle customer queries. Show them you’re not just a Service Advisor, but a problem-solver!

Tip Number 3

When you get an interview, don’t just talk about your experience—share stories! Give examples of how you’ve delivered exceptional customer service or handled tough situations. This will make you memorable and show you’re the right fit.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Service Advisor role in Sidcup!

We think you need these skills to ace Service Advisor in London

Customer Service
Technical Knowledge of Vehicles
Communication Skills
Organisational Skills
Ability to Work Under Pressure
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. Focus on your technical knowledge and customer service skills, as these are key for the role. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about the motor trade and how your background makes you a perfect fit for our dealership. Let us know what excites you about joining our team in Sidcup.

Showcase Your Communication Skills:As a Service Advisor, communication is crucial. Use clear and professional language in your application. We appreciate candidates who can convey their thoughts effectively, so don’t hold back on showing us your best writing!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!

How to prepare for a job interview at ACS Automotive Recruitment Consultancy Limited

Know Your Stuff

Make sure you brush up on your technical knowledge about vehicles and service processes. Being able to confidently discuss common repairs and maintenance will show that you’re not just a people person, but also someone who understands the ins and outs of the job.

Customer Service is Key

Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you’ve gone above and beyond for a customer, as this role is all about creating a first-class dealership experience.

Practice Makes Perfect

Consider doing mock interviews with a friend or family member. Focus on answering questions clearly and concisely, especially those related to handling technical queries and managing customer expectations. This will help you feel more confident during the actual interview.

Dress to Impress

First impressions matter! Make sure you present yourself professionally. A well-put-together appearance can set the tone for the interview and show that you take the opportunity seriously.