At a Glance
- Tasks: Assist customers with service needs and ensure a smooth experience.
- Company: Reputable motor trade dealer group with a strong team culture.
- Benefits: Car after 6 months, pension scheme, and 28 days annual leave.
- Other info: Full-time role with a supportive work environment and career growth potential.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Experience in customer service and a passion for the motor trade.
The predicted salary is between 30000 - 40000 £ per year.
Permanent/Full Time
Working Hours: Monday to Friday (8am - 6pm) / 1 in 3 Saturdays (8.30am - 12.30pm)
Benefits:
- Car available after 6 months
- Pension Scheme
- 28 days annual leave
Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team.
Locations
SERVICE ADVISOR ~ CUSTOMER SERVICE in Kent, Tonbridge employer: ACS Automotive Recruitment Consultancy Limited
Join a dynamic and supportive team at our prestigious Motor Trade main dealer group, where we prioritise employee growth and satisfaction. With a competitive benefits package including a company car after six months, a pension scheme, and generous annual leave, we foster a work culture that values collaboration and excellence. Located in the vibrant TN postcode area, this role offers the opportunity to thrive in a fast-paced environment while making a meaningful impact on customer service.
Contact Details:
ACS Automotive Recruitment Consultancy Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SERVICE ADVISOR ~ CUSTOMER SERVICE in Kent, Tonbridge
✨Tip Number 1
Network like a pro! Reach out to people in the motor trade, especially those who work at the dealership you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see that passion!
✨Tip Number 3
Show off your knowledge about the company and the motor trade during your interview. It’ll impress them and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE in Kent, Tonbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant skills that match the Service Advisor role. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the motor trade and how your previous experiences make you the perfect fit for us.
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through clear language or by sharing examples of past interactions with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ACS Automotive Recruitment Consultancy Limited
✨Know Your Stuff
Make sure you understand the role of a Service Advisor in the motor trade. Brush up on customer service skills, technical knowledge about vehicles, and the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and respect the company's culture. Think about what you'd wear if you were meeting a customer.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple tasks. Practise your responses so you can articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or the company's future plans. It shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
