Automation Engineer, Marketing Operations in Colden Common

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Automation Engineer for our Marketing Operations to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. The Automation Engineer will have the opportunity to develop and translate business requirements into engineered, automated solutions and contribute to innovative projects and process improvements. We offer access to best-in-class technologies and professionals in a team that has high aspirations and a proven ability to execute. This role will report directly to the Sr. Solutions Architect.

WHAT YOU'LL DO:

• Collaborate closely with cross-functional teams such as marketing technology, product and engineering to deliver scalable solutions.
• Serve as the day-to-day primary point of contact between cross-functional teams, managing relationships, answering and/or addressing requirements clarification questions as needed.
• Ensure that development efforts are accurate, timely, and consistent, addressing any blockers and escalating risks and issues as needed.
• Lead regular check-ins with key stakeholders to continuously set expectations about project development timelines, identify at-risk dates, and devise risk mitigation tactics.
• Troubleshoot data and campaign issues by conducting root cause analyses, defining improvement recommendations, and resolving escalations.
• Identify opportunities and propose solutions to improve existing processes or automate processes to improve and increase the team's ability to deliver marketing campaigns efficiently.
• Stay up to date with developing marketing systems ecosystems and other system best practices to drive continuous improvement.

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS):

• 5+ years of experience in Marketing automation and CRM (Marketo, Salesforce).
• Engineering-oriented focus with ability to quickly become confident and competent in low-code software solutions. Understanding of software engineering fundamentals.
• Ability to translate and communicate complex technical concepts in non-technical, business terms for various stakeholders.
• Understand high-level platform capabilities to compare with stakeholder requirements and make suitable recommendations.
• Passionate about marketing technology and supporting data-driven marketing & innovation.
• Hands-on problem solver with a proven technical background in identifying and solving sophisticated business problems.
• Ability to work independently and have attention to detail, manage your own time and deadlines.
• Strong project management skills and expertise in designing and implementing process improvement.

Tech Stack: Marketo (MAP), Workato (IPaaS), Salesforce.com (CRM), Google Analytics, Google Tag Manager, OneTrust, Zoominfo, 6sense, Zoom, Jira, Brandmaker, REST API and more.

WHO WE ARE:

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world every day are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never-give-up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.