Technical Instructor in Crawley

• London Training Centre, Crawley, England, GB
• About Acron Aviation

Acron Aviation is an agile commercial aviation partner with a long heritage of providing established, industry‑certified solutions, as well as future‑focused, data‑driven innovations.

With customers across the globe our employees are committed to the company mission of innovating to create safer skies.

Primary Purpose Of The Role

The Technical Instructor is responsible to the Head of Customer Support for designing and delivering Maintenance Training to customers from a wide variety of cultures and ethnic backgrounds that will allow them to understand and maintain our delivered simulator devices.

This training may be delivered in‑house or at the Customer facility and at a time that allows sufficient access to the simulation devices.

The Instructor is to use the latest baseline material supported by e Learning to ensure that it matches the customer options and deviations before submitting the customer‑specific material for validation in advance of the delivery.

The Technical Instructor is expected to work efficiently and with the minimal amount of supervision, to produce the necessary output within the allocated budget and timescales.

If the Instructor encounters any unforeseen technical problem, they are to ensure that these are highlighted and resolved in line with local department and company procedures.

They are proactive in highlighting issues with resources, risks to schedules or costs that would be raised with the Department Manager well in advance of the issue becoming a criticality.

When not designing and delivering courseware, the Technical Instructor is to assist with the creation, publication and validation of the technical content of the Electronic Documentation Facility (EDF).

This customer‑facing information describes the tasks needed to support the corrective and preventive maintenance of the simulation devices.

If there is an opportunity, the creation of the Course and EDF content should be completed in parallel, sharing as many of the drawings and pictures as possible.

• Our Benefits Include
• 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
• Private medical insurance with optional family cover
• Pension scheme of up to 7% employer contribution
• Life Assurance 4x salary (flexible up to 10x)
• Group income protection
• Flexible opt‑in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
• Employee assistance program providing mental health and wellbeing support
• Subsidised staff restaurant
• Staff car park incl. electric vehicle charging stations

Key Responsibilities and Tasks

• Be a presentational expert in delivering innovative, customer focused training.
• Be able to analyse aircraft, equipment and wiring drawings.
• Be a valued member of the instructional team, sharing technical expertise within the group.
• Cooperate in the defining of the departmental and company processes.
• Have the initiative to work autonomously and plan and direct their work to meet the output.
• Serve as technical authority for a particular system or subject matter.
• Maintain comprehensive lesson plan diaries documenting events occurring on the training course, including technical, behavioural and cultural aspects.
• Demonstrate the company values
• Customer First
• Own It
• Move Fast
• Speak with Candour

Essential Skills and Experience Required

• A qualified civilian or military instructor with at least 2 years’ experience and able to demonstrate effective delivery of technical instruction.
• Excellent communication and inter‑personal skills.
• Appropriate degree or equivalent experience (with maths, science or engineering content) or a minimum of 4 years of relevant industry experience.
• Typically, at least 2 years of technical experience in the skill, discipline and/or domain associated with the functional area.
• Demonstrated technical expertise including problem‑solving skills.
• Ideally possessing computing knowledge and experience including hardware and Windows/Linux operating systems.
• Willingness to work shift/un-sociable hours both in the UK and overseas to prepare and deliver high‑quality training.

Please note: All candidates who wish to be considered for this vacancy must have the right to work in the UK.

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