Account Executive / Customer support in London

Account Executive / Customer support in London

London Full-Time No home office possible
ACROBiosystems

We are seeking an ambitious, early-career Account Executive to join our expanding commercial team. This is a rare opportunity to break into scientific sales with a global biotech company, receiving hands-on mentorship, tailored training, and a clear path for rapid progression.

Whether you’ve just finished your degree and you’ve had a taste of commercial experience (e.g. internships, inside sales, or customer service roles), if you’re passionate about life sciences and driven to succeed in a sales environment—we want to hear from you.

Main Responsibility/Job Expectations:

  • Be hands-on managing a broad customer base across biotech, pharma, and academic sectors, with the support of senior sales staff.
  • Handle inbound customer requests and qualify new leads.
  • Learn to present our product portfolio and value proposition with clarity and confidence.
  • Assist in preparing quotations, responding to tenders, and coordinating logistics with internal teams.
  • Maintain accurate customer records in CRM and assist in pipeline reporting.
  • Organise tabletop events in different science parks and participate in conferences representing the company.
  • Receive sales and technical training from a supportive team.

Knowledge/Experience/Competence:

  • Knowledge: Degree (MSc desired) in a life sciences-related field: Biology, Biotechnology, Medicine, Biochemistry, or similar.
  • Experience: 1-2 years of laboratory experience, working on proteomics, assay development, with experience handling proteins and antibodies. Hands-on experience performing ELISA, SPR, BLI, HPLC, or cell-based assays/cell culture is a significant advantage. 0–1 year of commercial experience (internships, inside sales, customer-facing roles all welcome).
  • General Competence: Self-motivated, ability to work independently and handle pressure, high-level problem-solving skills, attention to details, strong interpersonal skills and confidence speaking with customers, based in London or commutable distance – this is a hybrid role with monthly face-to-face interactions and joint customer visits.
  • Professional Competence: High business acumen, strong data analytical and project management skills, motivated to build a career in sales—resilient, curious, and coachable.
ACROBiosystems

Contact Detail:

ACROBiosystems Recruiting Team