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- Tasks: Lead compliance efforts and ensure fair customer outcomes in a dynamic insurance environment.
- Company: A top insurance firm in Greater London with a focus on customer satisfaction.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Why this job: Shape the future of customer conduct and make a real difference in the insurance industry.
- Qualifications: Experience in compliance within financial services and strong knowledge of FCA regulations.
- Other info: Join a team dedicated to building a positive conduct culture and enhancing customer experiences.
The predicted salary is between 60000 - 75000 £ per year.
A leading insurance firm in Greater London seeks a Conduct Manager to oversee compliance and ensure fair customer outcomes. The role includes maintaining the conduct risk framework, delivering conduct-related advice, and monitoring customer outcomes across products.
Ideal candidates will have compliance experience in financial services, particularly insurance, and strong knowledge of FCA regulations. Excellent communication and stakeholder engagement skills are essential. This role aims to build a strong conduct culture within the organization.
Senior Conduct & Customer Outcomes Lead employer: ACRISURE
Contact Detail:
ACRISURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Conduct & Customer Outcomes Lead
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those who work in compliance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on FCA regulations and conduct risk frameworks. We want you to be the go-to person for all things compliance, so show off your knowledge and confidence!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate!
We think you need these skills to ace Senior Conduct & Customer Outcomes Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your compliance experience in financial services, especially in insurance. We want to see how your skills align with the role of Conduct Manager and how you can contribute to building a strong conduct culture.
Showcase Your Knowledge: Demonstrate your understanding of FCA regulations in your application. We’re looking for candidates who can clearly articulate their knowledge and how it applies to ensuring fair customer outcomes.
Engage with Stakeholders: Since excellent communication and stakeholder engagement skills are essential, include examples in your application that showcase your ability to work with various stakeholders. We love seeing how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at ACRISURE
✨Know Your FCA Regulations
Make sure you brush up on the latest FCA regulations relevant to the insurance sector. Being able to discuss these confidently will show that you’re not just familiar with compliance but also passionate about ensuring fair customer outcomes.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Highlighting your communication skills and ability to build relationships will demonstrate that you can foster a strong conduct culture within the organisation.
✨Understand Conduct Risk Frameworks
Familiarise yourself with conduct risk frameworks and be ready to discuss how you’ve implemented or improved them in past positions. This will illustrate your hands-on experience and strategic thinking in maintaining compliance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think through potential challenges related to customer outcomes and conduct risks, and prepare your responses to showcase your analytical skills.