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- Tasks: Conduct file reviews and audits, ensuring compliance and good outcomes for clients.
- Company: Acrisure is a fast-growing fintech leader in global insurance brokerage with a diverse range of solutions.
- Benefits: Enjoy a competitive salary, pension scheme, holiday entitlement, and private medical care.
- Why this job: Join a dynamic team that values innovation, diversity, and personal growth in a flat-structure organisation.
- Qualifications: Experience in QA, compliance, and broking systems; strong decision-making and time management skills required.
- Other info: Be part of a company that invests in your development through The Acrisure Academy.
The predicted salary is between 36000 - 60000 £ per year.
Acrisure\’s presence in the United Kingdom (UK) is growing, and the recent acquisition by Acrisure of TEn Insurance Services Limited (now rebranded Eleven Network) provides a stable network platform to build upon and expand the Acrisure UK Retail team. TEn has been trading as an independent network since 2005, establishing a reputable presence in the network space. Being part of Acrisure allows Eleven to strengthen its proposition to include Directly Authorised Brokers and continue developing the AR proposition. Responsibilities Complete end-to-end file reviews for Elevens ARs, staff, and Acrisure Partner Firms Advisors, as well as supporting other file reviews as directed. Provide guidance to other business areas to address remedial items identified during file reviews. Support and advise the business on compliance with best practices. Manage caseloads of file reviews using logs/systems, tracking progress and outcomes. Plan, organise, and conduct risk-based electronic/file audits for Elevens ARs, staff, and Acrisure Partner Firms Advisors. Analyse and interpret review results to identify trends, observations, and recommendations. Follow up on recommendations promptly and communicate findings to the business and operations teams. Perform any other tasks delegated by your line manager to support the team and company. Investigate customer concerns regarding policy sales, ongoing eligibility, and suitability, including reviews of previous claims and complaints to ensure fair treatment and identify any customer harm. Requirements Demonstrate commitment to ensuring Appointed Representatives and Directly Authorised Brokers act in a compliant manner, delivering good outcomes for clients. Ability to conduct detailed case assessments and file reviews, making balanced decisions aligned with business principles and procedures. Experience with QA, compliance, and broking systems (Acturis experience preferred). Positive attitude with the ability to work independently, demonstrating good discipline and time management. Empathy for the challenges faced by Broker Members in running their own businesses. Maintain relevant data on company systems. Manage own diary effectively. Demonstrate accountability, integrity, and initiative. What\’s in it for you? Competitive salary Pension scheme Holiday entitlement Private medical care About Us Acrisure is a fast-growing fintech leader operating a global insurance brokerage. Since 2013, it has grown from $63 million to $4.3 billion in revenue, leveraging Human and Artificial Intelligence (AI) to innovate financial service distribution. With over 14,000 employees across thirteen countries, Acrisure offers a wide range of insurance and financial solutions, including property and casualty, personal lines, employee benefits, real estate, cyber, and wealth management. Led by co-founder, Chairman, and CEO Greg Williams, Acrisure combines trusted advisory networks with AI-driven growth and efficiency. Our Ethos We pride ourselves on achieving greatness through our people. As a flat-structure organisation, we see the person behind the position and provide tools to help shape your career. We value diversity and are committed to an inclusive culture. We invest in our employees\’ development through The Acrisure Academy and ongoing professional resources, fostering innovation and growth. We do not partner with agencies unless specified by our Talent Acquisition Team and do not accept unsolicited resumes or CVs. #J-18808-Ljbffr
Quality Assurance Analyst employer: Acrisure UK Retail Limited
Contact Detail:
Acrisure UK Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Analyst
✨Tip Number 1
Familiarise yourself with the specific compliance and QA standards relevant to the insurance industry. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to ensuring that brokers act in a compliant manner.
✨Tip Number 2
Network with professionals in the insurance and compliance sectors, especially those who have experience with Acrisure or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've successfully identified trends or made recommendations based on data analysis in previous roles. This will highlight your ability to conduct detailed case assessments and file reviews.
✨Tip Number 4
Demonstrate your understanding of the challenges faced by Broker Members by researching common issues in the industry. Being able to empathise with their situation will set you apart as a candidate who truly understands the role and its impact on clients.
We think you need these skills to ace Quality Assurance Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Quality Assurance Analyst at Acrisure. Tailor your application to highlight relevant experience in QA, compliance, and broking systems.
Craft a Strong CV: Your CV should clearly outline your experience with file reviews, compliance, and any relevant systems like Acturis. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver good outcomes for clients.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your commitment to compliance and your ability to work independently. Mention specific examples of how you've successfully managed caseloads or conducted audits in the past.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail, which is crucial for a QA role.
How to prepare for a job interview at Acrisure UK Retail Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Quality Assurance Analyst. Familiarise yourself with end-to-end file reviews, compliance best practices, and how to manage caseloads effectively. This knowledge will help you answer questions confidently.
✨Showcase Your Experience
Be prepared to discuss your previous experience with QA, compliance, and broking systems, especially if you have worked with Acturis. Highlight specific examples where you successfully conducted file reviews or audits, and how your actions led to positive outcomes.
✨Demonstrate Empathy
Acrisure values empathy towards Broker Members. During the interview, share instances where you understood the challenges faced by others and how you provided support or solutions. This will show that you align with the company's ethos.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, the tools used for managing file reviews, or how success is measured in this role. This shows your genuine interest in the position and the company.
