At a Glance
- Tasks: Support clients and manage insurance accounts in a fast-paced, client-facing role.
- Company: Join a friendly team dedicated to delivering tailored insurance solutions.
- Benefits: Competitive salary, hybrid working, training opportunities, and generous holiday allowance.
- Other info: Enjoy a collaborative environment with excellent career development prospects.
- Why this job: Build relationships and solve problems while making a real impact in the insurance industry.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
The predicted salary is between 28800 - 48000 € per year.
We are a specialist insurance brokerage dedicated to providing tailored insurance solutions for the agricultural and commercial sector. Our clients rely on us not only for competitive cover, but also for knowledgeable advice and exceptional service.
We are looking for an organised, client-focused Account Handler to support our Account Executives and manage the day-to-day servicing of our clients’ insurance programmes. Working within a close-knit team, you will play an important role in building strong relationships with clients, insurers, and colleagues, ensuring our clients receive efficient, responsive, and high-quality service at all times.
Key Responsibilities
Client Service & Relationship Management
- Deliver a high standard of client service, acting as a key point of contact for clients and responding promptly to enquiries.
- Build strong relationships with farming and rural business clients, understanding their insurance needs and operations.
- Ensure clients receive clear, professional advice and support throughout the lifecycle of their policies.
- Maintain regular communication with clients regarding renewals, mid‑term adjustments, and policy documentation.
Policy Administration
- Prepare renewal documentation and support the renewal process in conjunction with Account Executives.
- Process new business quotations, renewals, and mid‑term adjustments accurately and efficiently.
- Obtain quotations from insurers and present options clearly to clients.
- Issue policy documentation and ensure records are maintained accurately on the broking system.
- Maintain strong working relationships with insurers and underwriters.
- Negotiate terms and obtain competitive quotations for clients.
- Ensure insurer requirements and compliance standards are met.
Compliance & Administration
- Maintain accurate client records and documentation in line with FCA and internal compliance requirements.
- Ensure all processes are completed in accordance with company procedures.
- Assist with general office administration as required within a small team environment.
Skills & Experience
- Minimum of 3 years previous experience in a commercial insurance broking or account handling role.
- Experience within agricultural or rural insurance would be advantageous but not essential.
- Strong organisational and administrative skills.
- Excellent communication and interpersonal skills.
- Knowledge of Acturis is highly desirable.
- A proactive and client‑focused approach.
- Ability to work both independently and collaboratively within a small team.
Personal Attributes
- Friendly and approachable with a genuine commitment to excellent client service.
- Strong attention to detail and accuracy.
- Willingness to learn and develop knowledge of agricultural insurance.
- Flexible and adaptable in a small business environment.
Professional Development
- Support will be provided to pursue professional insurance qualifications (e.g., CII) where appropriate.
Insurance Account Handler in Rushden employer: Acres Insurance Brokers
Join a dynamic and supportive team that values your expertise as an Insurance Account Handler, where you will play a crucial role in delivering tailored insurance solutions to a diverse clientele. Our hybrid working model promotes a healthy work-life balance, while our commitment to training and career development ensures you have the tools to grow professionally. With a friendly and collaborative culture, we prioritise employee well-being and offer competitive salaries alongside generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Account Handler in Rushden
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with farming and agricultural clients. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of commercial insurance and the specific needs of high-net-worth individuals. We want you to show off your expertise and how you can bring value to our team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your commitment to great client service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Insurance Account Handler in Rushden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial insurance and any relevant qualifications, like Cert CII, to show us you’re a great fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working with farming and agricultural clients. Share specific examples of how you've built relationships and solved problems in previous roles to demonstrate your proactive mindset.
Showcase Your Attention to Detail:In your application, pay close attention to formatting and spelling. We love candidates who can present accurate documentation, so make sure everything is polished and professional before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Acres Insurance Brokers
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance, especially if you have experience in a broker or insurer role. Familiarise yourself with the specific products and compliance requirements relevant to farming, agricultural clients, and high-net-worth individuals. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your excellent communication and relationship-building skills. Think of examples from your past experiences where you've successfully managed client accounts or resolved issues. This will help you stand out as someone who can thrive in a fast-paced environment.
✨Be Organised and Detail-Oriented
Highlight your strong organisational skills during the interview. You might want to share how you manage multiple tasks, like processing renewals and preparing documentation, while maintaining attention to detail. This is crucial for ensuring client needs are met promptly and professionally.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to client service and how they support their Account Handlers. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding training and career development opportunities.
