Fintech Customer Success Associate

Fintech Customer Success Associate

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Acre

At a Glance

  • Tasks: Support brokers and lenders using Acre's tech, enhancing customer experience.
  • Company: Join a dynamic fintech company revolutionising the mortgage industry.
  • Benefits: Hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Work in a vibrant Shoreditch office with a collaborative culture.
  • Why this job: Be part of a team making a real difference in the fintech space.
  • Qualifications: Strong communication skills and a passion for customer success.

The predicted salary is between 31500 - 38500 £ per year.

Acre, part of The Clear Score Group, is building an end‑to‑end mortgage platform in London.

This Associate role sits in the Customer Success team to help brokers and lenders use Acre’s technology as the business grows.

You will learn Acre's product, support customers via phone, email and screenshares, and collaborate with Product, Engineering and Marketing to improve the experience.

Hybrid work, in‑office Shoreditch twice a week, and Saturday availability are expected.

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Fintech Customer Success Associate employer: Acre

Join a leading global food production business that prioritises ethical compliance and sustainability, offering a dynamic work environment where your contributions directly impact responsible sourcing practices. With a strong commitment to employee development, you will have access to mentoring opportunities and the chance to collaborate with diverse teams across the international supply chain. This role not only allows you to enhance your career in ethical trade but also positions you within a company dedicated to making a positive difference in the industry.

Acre

Contact Details:

Acre Recruitment Team

We think you need these skills to ace Fintech Customer Success Associate

Customer Support
Product Knowledge
Communication Skills
Collaboration
Technical Proficiency
Problem-Solving Skills
Adaptability