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For Companies At a Glance
- Tasks: Support brokers and ensure they have a seamless experience on our platform.
- Company: Exciting fintech start-up with a vibrant team culture.
- Benefits: Flexible working arrangements, equity opportunities, and a dynamic work environment.
- Why this job: Join a fast-paced team and make a real difference in customer success.
- Qualifications: Excellent communication skills and a strong focus on customer satisfaction.
- Other info: Great opportunity for growth in the fintech industry.
The predicted salary is between 30000 - 42000 £ per year.
A fintech start-up is seeking an Associate to join their Customer Success team based in Shoreditch, Greater London. In this role, you will assist brokers and ensure they use the platform seamlessly. Ideal candidates are excellent communicators with a strong customer focus.
Benefits include:
- Flexible working arrangements
- Company equity opportunities
- A vibrant team culture
If you thrive in a fast-paced environment and are passionate about customer success, we would love to hear from you.
Customer Success Associate — Fintech Growth + Equity in London employer: Acre Software
Contact Detail:
Acre Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Associate — Fintech Growth + Equity in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working at start-ups. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your communication skills! When you get the chance to speak with potential employers, be clear and engaging. Remember, they’re looking for someone who can connect with customers effortlessly.
✨Tip Number 3
Research the company culture! Dive into their social media and website to understand their vibe. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Success Associate — Fintech Growth + Equity in London
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your strong customer focus.
Communicate Clearly: As excellent communicators are key for this role, ensure your written application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Customer Success Associate role. We love seeing candidates who take the extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team culture!
How to prepare for a job interview at Acre Software
✨Know the Fintech Landscape
Before your interview, brush up on the latest trends in fintech. Understand how customer success plays a role in this industry and be ready to discuss how you can contribute to the company's growth.
✨Showcase Your Communication Skills
As a Customer Success Associate, communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. This will demonstrate your ability to assist brokers seamlessly.
✨Emphasise Customer Focus
Be ready to share specific instances where you've gone above and beyond for a customer. Highlight your passion for customer success and how it aligns with the company's mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
