FinTech Customer Success Associate — Growth & Impact in City of London
FinTech Customer Success Associate — Growth & Impact

FinTech Customer Success Associate — Growth & Impact in City of London

City of London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support brokers and enhance the home-buying experience using our innovative platform.
  • Company: Leading fintech start-up in London with a focus on growth and impact.
  • Benefits: Opportunity to work in a dynamic environment with career development.
  • Why this job: Make a real impact in the fintech industry while collaborating with diverse teams.
  • Qualifications: Excellent communication skills and a passion for customer success.

The predicted salary is between 28800 - 48000 £ per year.

A leading fintech start-up in London is seeking an Associate to enhance the home-buying experience. You will join the Customer Success team and focus on supporting brokers and ensuring optimal use of the platform. The ideal candidate has excellent communication skills and looks forward to making an impact in a dynamic environment. This position offers a chance to work closely with various teams within a growing technology company.

FinTech Customer Success Associate — Growth & Impact in City of London employer: Acre Software

As a leading fintech start-up in London, we pride ourselves on fostering a vibrant work culture that encourages innovation and collaboration. Our employees benefit from comprehensive growth opportunities, a supportive team environment, and the chance to make a meaningful impact in the home-buying sector. Join us to be part of a dynamic company where your contributions are valued and recognised.
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Contact Detail:

Acre Software Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FinTech Customer Success Associate — Growth & Impact in City of London

Tip Number 1

Network like a pro! Reach out to people in the fintech space, especially those working at companies you admire. A friendly chat can open doors and give you insights that might just land you that Customer Success role.

Tip Number 2

Prepare for the interview by understanding the company’s platform inside out. Show us you’re not just a candidate but someone who genuinely cares about enhancing the home-buying experience for brokers and customers alike.

Tip Number 3

Practice your communication skills! Since this role is all about supporting brokers, being able to convey information clearly and effectively is key. Try mock interviews with friends or use online resources to sharpen your skills.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace FinTech Customer Success Associate — Growth & Impact in City of London

Customer Success
Communication Skills
Problem-Solving Skills
Team Collaboration
Adaptability
Technical Proficiency
Client Support
Analytical Skills

Some tips for your application 🫡

Show Your Passion for FinTech: When writing your application, let your enthusiasm for the fintech industry shine through. We want to see how excited you are about enhancing the home-buying experience and supporting brokers. A genuine passion can really set you apart!

Highlight Your Communication Skills: Since this role is all about supporting others, make sure to showcase your excellent communication skills in your application. Use examples from your past experiences where you've successfully communicated complex ideas or helped someone understand a process.

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to fit the role. Mention specific aspects of the job description that resonate with you and explain why you’d be a great fit for our Customer Success team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!

How to prepare for a job interview at Acre Software

Know the FinTech Landscape

Familiarise yourself with the latest trends in the fintech industry, especially those related to home-buying. This will not only show your enthusiasm for the sector but also help you engage in meaningful conversations during the interview.

Showcase Your Communication Skills

As a Customer Success Associate, communication is key. Prepare examples of how you've effectively communicated with clients or teams in the past. Practising clear and concise responses can help you shine in this area.

Understand the Platform Inside Out

Make sure you have a solid understanding of the platform you'll be supporting. If possible, explore any available demos or resources. Being able to discuss specific features and their benefits will demonstrate your commitment and readiness for the role.

Prepare for Team Collaboration Questions

Since this role involves working closely with various teams, be ready to discuss your experience in collaborative environments. Think of examples where you contributed to team success and how you handled challenges within a group setting.

FinTech Customer Success Associate — Growth & Impact in City of London
Acre Software
Location: City of London
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  • FinTech Customer Success Associate — Growth & Impact in City of London

    City of London
    Full-Time
    28800 - 48000 £ / year (est.)
  • A

    Acre Software

    50-100
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