At a Glance
- Tasks: Lead strategic account management and build strong client relationships in HealthTech.
- Company: Innovative organisation transforming mental health pathways through digital products.
- Benefits: Competitive salary, incredible benefits package, and remote work flexibility.
- Other info: Join a dynamic team focused on improving patient outcomes and driving growth.
- Why this job: Make a real impact on health services while working with cutting-edge digital solutions.
- Qualifications: Experience in Account Management or Client Delivery within SaaS or HealthTech.
The predicted salary is between 65000 - 80000 € per year.
We’re on the lookout for an Account Management Lead (HealthTech) to join an innovative organisation transforming mental health pathways through digital products. You will lead strategic account management across a portfolio of clients, helping organisations realise value from the platform, strengthen adoption, and identify opportunities to expand services to improve patient outcomes. This is a highly strategic, client-facing role where you’ll build trusted partnerships and drive long-term growth within existing accounts.
Job Role:
- Act as the senior day-to-day contact for client accounts and partner organisations, building strong relationships across public sector stakeholders.
- Develop deep understanding of client priorities, challenges and long-term objectives.
- Create and maintain strategic account plans, identifying risks, priorities and growth opportunities.
- Lead regular client reviews, presenting performance insights, service updates and recommendations.
- Identify opportunities to expand services through new use cases, product adoption and broader deployment.
- Collaborate with clients to understand operational challenges and shape solutions for client delivery.
- Support commercial conversations with a focus on long-term partnership and value creation.
- Work closely with internal product, programme and operations teams to ensure successful implementation and adoption.
- Monitor account performance, client health and KPIs, identifying risks and driving continuous improvement.
- Lead issue resolution and escalation management, ensuring strong client outcomes and satisfaction.
- Maintain accurate account documentation, reporting and opportunity tracking.
Key Skills/Requirements:
- Proven experience in Account Management, Client Delivery or Customer Success within SaaS, HealthTech or public sector environments.
- Ability to build and maintain senior stakeholder relationships and act as a trusted advisor.
- Experience creating and delivering strategic account plans with a focus on retention and growth.
- Commercial awareness with a consultative, value-led approach to client expansion.
- Excellent communication and presentation skills, with confidence engaging senior stakeholders.
- Experience working cross-functionally with product, delivery and operations teams.
- Strong organisational skills with the ability to manage multiple complex accounts simultaneously.
- Proactive mindset with the ability to bring clarity in complex, multi-stakeholder environments.
If you are an experienced Account Management Lead looking to drive real impact across health and care services while working with innovative digital products, please apply or send your CV directly to callum@acquiredtalent.co.uk.
Finance Team Lead - remote job in London employer: Acquired Talent Ltd.
Join a pioneering organisation at the forefront of HealthTech, where you will not only lead strategic account management but also contribute to transforming mental health pathways through innovative digital solutions. With an incredible benefits package and a vibrant work culture that prioritises employee growth and collaboration, this remote role offers you the chance to make a meaningful impact while working alongside passionate professionals in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Team Lead - remote job in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HealthTech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at a company you're interested in.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how your experience in account management can help them achieve their goals. This will show you're not just another candidate, but someone who genuinely cares.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you're keen and professional, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make it happen!
We think you need these skills to ace Finance Team Lead - remote job in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Management Lead. Highlight your experience in HealthTech and SaaS, and don’t forget to showcase your skills in stakeholder management and client delivery.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about transforming mental health pathways and how your background makes you the perfect fit for this role.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive growth and build strong client relationships. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Acquired Talent Ltd.
✨Know Your Clients Inside Out
Before the interview, dive deep into the company’s client base and their specific needs. Understand the challenges they face in the HealthTech sector and think about how you can help them overcome these hurdles. This will show your potential employer that you’re not just interested in the role, but also in making a real impact.
✨Showcase Your Strategic Thinking
Prepare to discuss your experience with creating strategic account plans. Bring examples of how you've identified growth opportunities and managed risks in previous roles. This will demonstrate your ability to think critically and strategically, which is crucial for the Account Management Lead position.
✨Communicate Like a Pro
Since this role involves engaging with senior stakeholders, practice your communication skills. Be ready to present your ideas clearly and confidently. Use examples from your past experiences where you successfully communicated complex information to diverse audiences.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially in multi-stakeholder environments. Think of specific instances where you resolved issues or improved client satisfaction. This will highlight your proactive mindset and ability to drive continuous improvement.
