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- Tasks: Drive quality improvements and ensure compliance across all services.
- Company: Dynamic organisation focused on enhancing service quality.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives through quality assurance.
- Qualifications: Experience in quality management and strong analytical skills.
- Other info: Engaging environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
The Quality Improvement Manager is accountable for driving, embedding, and evidencing quality across all services, ensuring compliance with CQC and Ofsted standards, and translating regulation into real-world practice that improves outcomes for people and protects the organisation. This is not a desk role. It is a hands-on, delivery-focused position responsible for identifying risk early, fixing problems properly, and building sustainable quality systems across residential services and supported living.
Key Responsibilities
- Regulatory Compliance & Inspection Readiness
- Lead on quality assurance aligned to CQC KLOEs and Ofsted Inspection Frameworks
- Ensure services are inspection-ready at all times, not just pre-visit
- Conduct regular mock inspections, audits, and deep dives
- Support services through inspections, monitoring visits, and follow-ups
- Oversee responses to action plans, compliance notices, and enforcement risks
- Maintain strong relationships with regulators and commissioners
- Design and implement a national quality framework across all services
- Analyse audit findings, incidents, complaints, and safeguarding data to identify trends
- Translate data into practical, service-level improvement plans
- Track improvement actions and hold services accountable
Quality & Continuous Improvement Manager (Permanent) employer: Acqhired
Contact Detail:
Acqhired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Continuous Improvement Manager (Permanent)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role's responsibilities, especially around quality assurance and compliance. Practise your answers to demonstrate your hands-on approach.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Quality & Continuous Improvement Manager (Permanent)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality & Continuous Improvement Manager role. Highlight your experience with CQC and Ofsted standards, and show us how you've driven quality improvements in previous roles.
Showcase Your Hands-On Experience: Since this isn't a desk job, we want to see examples of your hands-on approach to quality assurance. Share specific instances where you've identified risks and implemented solutions in real-world settings.
Be Data-Driven: We love numbers! When discussing your past work, include data and metrics that demonstrate your impact on quality improvement. This could be anything from audit results to successful compliance rates.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Acqhired
✨Know Your Regulations
Familiarise yourself with CQC and Ofsted standards before the interview. Be ready to discuss how you would ensure compliance and translate these regulations into practical actions that improve outcomes.
✨Showcase Your Hands-On Experience
Since this role is delivery-focused, prepare examples from your past where you've identified risks early and implemented solutions. Highlight any hands-on experience in quality assurance or conducting inspections.
✨Demonstrate Analytical Skills
Be prepared to talk about how you've used data to drive improvements in previous roles. Bring specific examples of how you've analysed audit findings or complaints to create actionable improvement plans.
✨Build Relationships
Discuss your approach to maintaining strong relationships with regulators and commissioners. Share examples of how you've successfully collaborated with external stakeholders to enhance service quality.
