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- Tasks: Lead a dynamic HR team to support rapid growth in care services across multiple sites.
- Company: Join a leading organisation in Supported Living and Children's Services.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Opportunity for hands-on leadership and impactful decision-making.
- Why this job: Make a real difference in people's lives while shaping a high-performing workforce.
- Qualifications: Experience in HR management within health and social care is essential.
The predicted salary is between 50000 - 60000 £ per year.
Location: UK (multi-site, travel required)
Reports to: CEO / Group Managing Director
Direct Reports: HR Business Partners, Talent, L&D, Recruitment, HR Ops
Role Purpose
To lead and deliver a high-performing, scalable people function that supports rapid growth across a regulated Supported Living and Children's Services group. You will ensure the workforce strategy is effectively implemented to enable safe, compliant, and high-quality care delivery under CQC and Ofsted frameworks without slowing down growth. This is a delivery-focused role requiring hands-on leadership to scale teams quickly, resolve workforce challenges, and maintain regulatory compliance.
Key Responsibilities
- People Strategy & Growth
- Support the development and lead the execution of a group-wide people plan aligned to growth (new homes, acquisitions, service lines).
- Deliver workforce planning to ensure staffing keeps pace with occupancy and regulatory requirements.
- Implement scalable hiring, onboarding, and retention processes across multiple regions.
- Recruitment & Workforce Scaling
- Lead the delivery of end-to-end recruitment across high-volume care roles and key leadership positions.
- Drive improvements in time-to-hire and reduce reliance on agency staffing.
- Build and maintain talent pipelines for Registered Managers, Deputies, and frontline teams.
- Ensure all recruitment activity meets safe recruitment standards (DBS, references, right to work).
- Compliance (CQC & Ofsted)
- Ensure HR practices are aligned to regulatory standards and support inspection readiness.
- Work closely with Operations to maintain compliant staffing levels, training, and supervision.
- Support responses to workforce-related inspection findings and action plans.
- Maintain accurate, audit-ready workforce documentation across all services.
- Employee Relations & Culture
- Manage complex ER cases including safeguarding, disciplinaries, and whistleblowing.
- Support a performance-led culture, addressing underperformance effectively and consistently.
- Implement initiatives to reduce absence, turnover, and burnout.
- Embed values and behaviours that support high-quality, accountable care delivery.
- Learning & Development
- Deliver training frameworks aligned to CQC/Ofsted requirements (mandatory and developmental).
- Support the development of leadership capability across Registered Managers and senior teams.
- Implement progression pathways to improve retention and internal mobility.
- HR Operations & Systems
- Ensure consistent HR processes across the group (contracts, policies, payroll interface).
- Support the implementation and optimisation of HR systems for scale and reporting.
- Maintain accuracy and visibility of workforce data and metrics.
- M&A and Integration
- Support people due diligence activity during acquisitions.
- Assist with the integration of new services, ensuring continuity of compliance and culture.
- Align workforce structures, policies, and terms post-acquisition.
- Leadership & Influence
- Act as a key operational partner to senior leaders across the group.
- Provide practical, data-led insight on workforce performance.
- Challenge and support operational teams where workforce practices impact quality or compliance.
Key Metrics / KPIs
- Staff turnover rate
- Time-to-hire
- Agency usage reduction
- Compliance audit scores
- Training completion rates
- Employee engagement
- Inspection outcomes (people-related areas)
Experience Required
- Proven experience in a senior HR / People Manager role within a multi-site environment
- Strong background in Health & Social Care, Supported Living, or Children's Services
- Working knowledge of CQC and/or Ofsted frameworks
- Experience supporting rapid growth (organic or acquisitions)
- Track record of improving retention and stabilising workforce challenges
- Experience managing complex employee relations cases
Human Resources Manager. Job in Birmingham Education & Training Jobs employer: Acqhired
Contact Detail:
Acqhired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Manager. Job in Birmingham Education & Training Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR and care sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've tackled workforce challenges or improved retention in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable. We want to see how you can lead and deliver results!
✨Tip Number 3
Research the company culture before your interview. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just a fit for the role, but for the team as well. Plus, it’ll give you some great questions to ask at the end!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Human Resources Manager. Job in Birmingham Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Group People Manager. Highlight your experience in multi-site HR management, especially in health and social care. We want to see how you've tackled workforce challenges and supported growth in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led HR initiatives that align with regulatory standards and improved employee engagement. We love a good story!
Showcase Your Compliance Knowledge: Since this role involves working closely with CQC and Ofsted frameworks, make sure to mention any relevant experience you have. We’re looking for someone who can ensure compliance while driving growth, so don’t hold back on your achievements in this area.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Acqhired
✨Know Your Stuff
Make sure you’re well-versed in the CQC and Ofsted frameworks. Brush up on the latest regulations and how they impact HR practices in the health and social care sector. This will show that you’re not just familiar with the role but also genuinely interested in ensuring compliance and quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through rapid growth or workforce challenges. Highlight specific instances where your hands-on leadership made a difference, especially in multi-site environments. This will demonstrate your capability to scale teams effectively.
✨Be Ready for Scenario Questions
Expect questions about complex employee relations cases, such as handling disciplinaries or safeguarding issues. Think of real-life scenarios you’ve faced and how you resolved them. This will help you illustrate your problem-solving skills and your approach to maintaining a positive workplace culture.
✨Understand the Business Goals
Familiarise yourself with the company’s growth plans and how the HR function supports these objectives. Be prepared to discuss how you can align the people strategy with business goals, particularly in terms of recruitment and retention strategies. This shows you’re thinking beyond just HR tasks.