At a Glance
- Tasks: Lead a dynamic HR team to support rapid growth in care services across multiple sites.
- Company: Join a leading organisation in Supported Living and Children’s Services with a focus on quality care.
- Benefits: Competitive salary, travel opportunities, and a chance to shape a thriving workforce culture.
- Other info: Opportunity for career advancement in a fast-paced, supportive environment.
- Why this job: Make a real difference in people's lives while driving impactful HR strategies.
- Qualifications: Senior HR experience in multi-site environments, preferably in Health & Social Care.
The predicted salary is between 55000 - 65000 £ per year.
Location: UK (multi-site, travel required)
Reports to: CEO / Group Managing Director
Direct Reports: HR Business Partners, Talent, L&D, Recruitment, HR Ops
Role Purpose
To lead and deliver a high-performing, scalable people function that supports rapid growth across a regulated Supported Living and Children’s Services group. You will ensure the workforce strategy is effectively implemented to enable safe, compliant, and high-quality care delivery under CQC and Ofsted frameworks—without slowing down growth. This is a delivery-focused role. It requires hands-on leadership to scale teams quickly, resolve workforce challenges, and maintain regulatory compliance.
Key Responsibilities
- People Strategy & Growth
- Support the development and lead the execution of a group-wide people plan aligned to growth (new homes, acquisitions, service lines).
- Deliver workforce planning to ensure staffing keeps pace with occupancy and regulatory requirements.
- Implement scalable hiring, onboarding, and retention processes across multiple regions.
- Recruitment & Workforce Scaling
- Lead the delivery of end-to-end recruitment across high-volume care roles and key leadership positions.
- Drive improvements in time-to-hire and reduce reliance on agency staffing.
- Build and maintain talent pipelines for Registered Managers, Deputies, and frontline teams.
- Ensure all recruitment activity meets safe recruitment standards (DBS, references, right to work).
- Compliance (CQC & Ofsted)
- Ensure HR practices are aligned to regulatory standards and support inspection readiness.
- Work closely with Operations to maintain compliant staffing levels, training, and supervision.
- Support responses to workforce-related inspection findings and action plans.
- Maintain accurate, audit-ready workforce documentation across all services.
- Employee Relations & Culture
- Manage complex ER cases including safeguarding, disciplinaries, and whistleblowing.
- Support a performance-led culture, addressing underperformance effectively and consistently.
- Implement initiatives to reduce absence, turnover, and burnout.
- Embed values and behaviours that support high-quality, accountable care delivery.
- Learning & Development
- Deliver training frameworks aligned to CQC/Ofsted requirements (mandatory and developmental).
- Support the development of leadership capability across Registered Managers and senior teams.
- Implement progression pathways to improve retention and internal mobility.
- HR Operations & Systems
- Ensure consistent HR processes across the group (contracts, policies, payroll interface).
- Support the implementation and optimisation of HR systems for scale and reporting.
- Maintain accuracy and visibility of workforce data and metrics.
- M&A and Integration
- Support people due diligence activity during acquisitions.
- Assist with the integration of new services, ensuring continuity of compliance and culture.
- Align workforce structures, policies, and terms post-acquisition.
- Leadership & Influence
- Act as a key operational partner to senior leaders across the group.
- Provide practical, data-led insight on workforce performance.
- Challenge and support operational teams where workforce practices impact quality or compliance.
Key Metrics / KPIs
- Staff turnover rate
- Time-to-hire
- Agency usage reduction
- Compliance audit scores
- Training completion rates
- Employee engagement
- Inspection outcomes (people-related areas)
Experience Required
- Proven experience in a senior HR / People Manager role within a multi-site environment
- Strong background in Health & Social Care, Supported Living, or Children’s Services
- Working knowledge of CQC and/or Ofsted frameworks
- Experience supporting rapid growth (organic or acquisitions)
- Track record of improving retention and stabilising workforce challenges
- Experience managing complex employee relations cases
Human Resources Manager in Birmingham employer: Acqhired
As a Group People Manager in the UK, you will join a dynamic and rapidly growing organisation dedicated to delivering high-quality care in Supported Living and Children’s Services. Our company fosters a collaborative work culture that prioritises employee development, offering extensive training frameworks and clear progression pathways to enhance your career. With a commitment to compliance and excellence, we provide a supportive environment where your leadership can make a meaningful impact on the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR and care sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in scaling teams and managing compliance. Use specific examples from your past roles to demonstrate how you’ve tackled workforce challenges and improved retention.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. Share your CV and let them know how you can help them grow their people function.
✨Tip Number 4
Prepare for interviews by brushing up on CQC and Ofsted frameworks. Make sure you can discuss how your previous experiences align with their regulatory standards. This will show that you’re not just a fit for the role, but also understand the unique challenges of the sector.
We think you need these skills to ace Human Resources Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Human Resources Manager role. Highlight your experience in multi-site environments and any specific achievements related to workforce strategy and compliance. We want to see how you can support our growth!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for HR in the health and social care sector, and mention any relevant experience with CQC and Ofsted frameworks. Let your personality shine through!
Showcase Your Leadership Skills:In your application, emphasise your hands-on leadership style and how you've successfully scaled teams in the past. We’re looking for someone who can tackle workforce challenges head-on while maintaining compliance and quality care.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Acqhired
✨Know Your Stuff
Make sure you’re well-versed in the CQC and Ofsted frameworks. Brush up on the latest regulations and how they impact HR practices in health and social care. This will show that you’re not just familiar with the role but also genuinely interested in ensuring compliance and quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through rapid growth or workforce challenges. Highlight your hands-on approach and any specific strategies you implemented to improve retention or streamline recruitment processes. Real-life stories resonate well!
✨Be Ready for Scenario Questions
Expect questions about complex employee relations cases, such as handling disciplinaries or safeguarding issues. Think through your past experiences and be ready to discuss how you navigated these situations while maintaining compliance and a positive workplace culture.
✨Demonstrate Your Data Savvy
Since this role involves metrics like staff turnover and time-to-hire, be prepared to discuss how you’ve used data to drive decisions in previous roles. Bring examples of how you’ve improved processes based on data insights, as this will show your analytical side and commitment to performance.
