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- Tasks: Lead the Google Champions programme, boosting engagement and advocacy for Google Pixel products.
- Company: Join Acosta, a dynamic partner of Google, driving innovation in the retail space.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration across EMEA.
- Why this job: Be part of a creative team, making an impact in the tech community while working with a global brand.
- Qualifications: Bachelor's degree and 5+ years in programme management or related fields required.
- Other info: Ideal for those passionate about technology and community building.
The predicted salary is between 36000 - 60000 £ per year.
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Your career starts with Acosta Europe.
In partnership with Google, we’re on the hunt for a creative and digitally-savvy Programme Manager to ignite the Google Champions community. This role is about boosting engagement and driving advocacy for Google Pixel products among retail sales associates.
Job Type: Full Time
Contract Type: Permanent
Your career starts with Acosta Europe.
In partnership with Google, we’re on the hunt for a creative and digitally-savvy Programme Manager to ignite the Google Champions community. This role is about boosting engagement and driving advocacy for Google Pixel products among retail sales associates.
Job Summary
Reporting to the EMEA Training Manager, the Programme Manager is the operational force for the Google Champions program across the Europe, Middle East, and Africa (EMEA) region. This role is responsible for the flawless execution of the program\’s strategy, managing day-to-day operations, and coordinating its expansion across diverse EMEA markets. Crucially, the Programme Manager will act as the primary voice and representative for the EMEA region to our global counterparts, ensuring that regional insights, challenges, and successes are effectively communicated and considered at a global level. This position requires exceptional stakeholder management to build strong relationships with country-level sales, marketing, and operations teams, ensuring the Google Champions program aligns with broader EMEA training and enablement objectives.
Primary Responsibilities
- EMEA Representation & Global Alignment: Serve as the primary voice for the EMEA Google Champions program to global teams. Champion regional needs, provide feedback, and ensure the global program strategy is effectively adapted and implemented across the diverse EMEA landscape.
- Stakeholder Management: Build and maintain strong, collaborative relationships with key internal stakeholders across EMEA, including country-level sales, field teams, operations, and local marketing, to ensure cohesive program execution.
- Project & Timeline Management: Manage all program timelines, milestones, and deliverables for the EMEA region. Proactively track progress against the plan, identify potential risks specific to EMEA markets, and implement mitigation strategies to ensure objectives are met.
- Agency & Vendor Execution: Oversee the day-to-day relationship with external agencies and vendors operating within EMEA. Ensure partners deliver against their scopes of work, meet deadlines, and adhere to brand and regional guidelines.
- Multi-Market Coordination: Coordinate the operational rollout and ongoing execution of the program in new and existing EMEA markets. Support the adaptation of the program framework to suit local market nuances while maintaining core program integrity.
- Social Media Strategy & Community Building: Develop and execute a robust social media strategy to drive interaction and engagement within the EMEA Google Champions community. Utilise relevant platforms to disseminate campaigns, program updates, and product information, fostering a strong sense of community across the region.
- Data Analysis & Reporting: Monitor key performance indicators (KPIs) across EMEA to track program success. Analyse regional trends, compile data into actionable reports for leadership, and recommend strategies to optimise program performance within EMEA.
- Training & Content Coordination: Partner with the EMEA Training Manager and content teams to ensure the timely development and dissemination of impactful product training and sales enablement materials that resonate with the EMEA audience.
Minimum Qualifications – Education And Experience
- Education: Bachelor’s Degree required.
- Experience:
- 5+ years of experience in programme management, project management, or a related role.
- Proven experience working in a regional capacity, preferably within EMEA, coordinating programs across multiple countries.
- Demonstrated experience managing day-to-day relationships with external agencies or vendors.
- A strong background in retail, training, community management, or technology sectors is highly preferred.
Minimum Qualifications – Knowledge, Skills, And Abilities
- Exceptional project management skills, with a proven ability to manage complex projects with diverse stakeholders and firm deadlines.
- Outstanding stakeholder management and interpersonal skills, with the ability to represent a region and build strong collaborative relationships.
- Excellent cross-cultural communication skills, both written and verbal.
- Strong organisational and time-management abilities, with a keen eye for detail.
- Proficiency in social media platforms and community management tools.
- Strong analytical skills with experience in compiling and interpreting data to generate reports and insights.
- Expertise in Google Suite (Docs, Sheets, Slides) for reporting and collaboration.
- A passion for technology and the Google brand.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
-
Industries
Retail
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Programme Manager - Google - Disrupt employer: Acosta
Contact Detail:
Acosta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager - Google - Disrupt
✨Tip Number 1
Familiarise yourself with Google Pixel products and the Google Champions community. Understanding the products you'll be advocating for will help you engage more effectively with stakeholders and demonstrate your passion during interviews.
✨Tip Number 2
Network with professionals in the programme management and retail sectors, especially those who have experience in EMEA markets. Building connections can provide valuable insights and potentially lead to referrals that enhance your application.
✨Tip Number 3
Showcase your project management skills by discussing specific examples of how you've successfully managed complex projects with diverse stakeholders. Be prepared to highlight your ability to adapt strategies to different cultural contexts within EMEA.
✨Tip Number 4
Stay updated on social media trends and community engagement strategies. Since this role involves developing a robust social media strategy, demonstrating your knowledge in this area can set you apart from other candidates.
We think you need these skills to ace Programme Manager - Google - Disrupt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme management and stakeholder engagement. Use specific examples that demonstrate your ability to manage complex projects across multiple countries, especially within the EMEA region.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and the Google brand. Discuss how your skills align with the role's requirements, particularly in social media strategy and community building, to show you understand the position's impact.
Highlight Analytical Skills: Emphasise your analytical skills by providing examples of how you've used data to track project success and inform decision-making. Mention any experience with KPIs and reporting, as this is crucial for the Programme Manager role.
Showcase Communication Skills: Demonstrate your cross-cultural communication abilities in your application. Provide examples of how you've successfully built relationships with diverse stakeholders and adapted strategies to meet regional needs.
How to prepare for a job interview at Acosta
✨Showcase Your Project Management Skills
As a Programme Manager, you'll need to demonstrate your exceptional project management abilities. Prepare specific examples of complex projects you've managed, highlighting your organisational skills and how you met deadlines while coordinating with diverse stakeholders.
✨Emphasise Stakeholder Management Experience
This role requires strong stakeholder management skills. Be ready to discuss how you've built and maintained relationships with key internal and external stakeholders in previous roles, particularly in a regional capacity across multiple countries.
✨Demonstrate Cultural Awareness
Given the EMEA focus of the role, it's crucial to show your understanding of cross-cultural communication. Share experiences where you've successfully navigated cultural differences and adapted strategies to suit local market nuances.
✨Prepare for Data Analysis Questions
The role involves monitoring KPIs and analysing data. Brush up on your analytical skills and be prepared to discuss how you've used data to inform decisions and optimise programme performance in past positions.
