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- Tasks: Lead client operations, manage teams, and drive performance to meet KPIs.
- Company: Join Acosta Europe, a leading Sales and Marketing agency focused on people.
- Benefits: Enjoy competitive salary, health coverage, life assurance, and pension contributions.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Proven team management experience and strong communication skills required.
- Other info: Show us your personal style in your application!
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Account Lead – Leadership role at Acosta
6 days ago Be among the first 25 applicants
Join to apply for the Account Lead – Leadership role at Acosta
Take the Lead with Acosta Europe
Step into a career that makes a difference—joinAcosta Europe, a people-driven business that’s part of one of the world’s largest Sales and Marketing agencies. We’re looking for an exceptionalAccount Leadto manage operations for our prestigious clients.
Job Type: Full Time
Contract Type: Permanent
Take the Lead with Acosta Europe
Step into a career that makes a difference—joinAcosta Europe, a people-driven business that’s part of one of the world’s largest Sales and Marketing agencies. We’re looking for an exceptionalAccount Leadto manage operations for our prestigious clients.
This role is dedicated to ensuring the successful execution of agreed strategies, striving for excellence in every aspect. It focuses on consistently achieving KPIs through the skilled and efficient management of the client’s field operations, spanning multiple channels. By maintaining high standards and seamless coordination, this role plays a crucial part in driving overall performance and delivering outstanding results.
Role Details:
Job Title:Account Lead
Reporting to: Business Unit Director
Salary:Competitive
Benefits:
- Competitive salary plus car allowance.
- Comprehensive private health coverage, life assurance and competitive pension contributions.
The Role will require: 2.Client-Centric Communication 3.Commercial Acumen & Problem Solving 4.Collaboration & Teamwork 5.Resilience, Curious & Adaptability
- Leadership & Influence
- Proven team management experience and the ability to coach and develop high-performing teams
- Strategic planning and execution capabilities
- Ability to flex influencing styles at all levels and flex your style depending on the audience
- Superior verbal and written communication skills
- Comfortable presenting recommendations and leading client discussions
- Ability to build two-way relationships with client contacts to build trust and collaboration
- Analytical problem-solving with a focus on continuous improvement
- Understanding of client KPIs and how to drive performance against them
- Collaborative spirit and approach to delivering through a team
- Informal coaching and mentoring of peers to raise team standards
- Ability to nurture relationships internally and externally
- Self-motivated, confident, and determined
- Ability to manage multiple priorities and deadlines
- Curious and solution-focused mindset, not just problem-sharing
Key Tasks and Responsibilities:
Strategy
- Define key performance metrics with clients, ensuring KPIs are met within the allocated budget.
- Create roles and responsibilities tailored to meet service requirements effectively.
- Analyse the performance of stores and activities, working with insights teams to develop data-driven contact strategies.
- Leverage personal knowledge, experience and best practices to establish yourself as a trusted expert and advisor.
Leadership
- Inspire, coach and develop Account Managers and team members to consistently exceed KPIs and SLAs.
- Foster a dynamic team environment through structured development plans, impactful training sessions and engaging meetings.
- Ensure all team members understand and embrace the client’s strategy, vision and objectives to deliver exceptional results.
- Recruit and onboard top talent, creating strategies to minimise disruption and ensure seamless coverage in vacant territories.
- Host regular, compelling team meetings and field development days to identify training needs and boost retention.
Performance
- Develop and agree KPIs aligned with your client against short and long-term objectives.
- Develop monthly briefing and reporting documents to match the client’s needs and to demonstrate clearly performance against KPIs.
- Drive an activity plan with your team to drive performance.
- To use league tables, case studies, additional incentives and newsletters to encourage healthy competition.
Client Relationship Development
- Spend dedicated time at the client’s offices to align on ongoing results and account strategies.
- Establish and nurture key connections with stakeholders within the client’s business.
- Organise regular reviews and business development meetings to ensure alignment and progress.
- Develop discussions to fully understand the client’s goals, challenges and budgets, creating sustainable partnerships.
- Work closely with sales and marketing teams to uncover additional business opportunities, including cross-selling group products and services.
Reporting, Insight & Evaluation
- Capture and present accurate, timely reports against KPIs, showcasing performance and recommending improvements.
- Identify and promote group insight products and services to enhance client performance.
- Analyse market, channel and brand data to extract meaningful insights that optimise client results.
- Work closely with the Insight Analyst team to develop actionable insights that boost performance.
- Produce compelling case studies that showcase achievements across the client’s business.
- Collaborate with Insight Analysts to deliver continuous insights, constructive feedback and actionable recommendations based on reporting data, ensuring these are effectively presented during client review meetings to drive informed decision-making.
Financials
- Develop and submit budgets for internal authorization, ensuring alignment with company standards and client expectations.
- Oversee budgets, manage overall costs and ensure precise budget tracking and reconciliation.
- Closely manage spending within agreed parameters, maintaining financial efficiency and compliance.
- Complete monthly budget forecasts and reconciliations, collaborating effectively with finance teams and line managers.
- Establish invoicing schedules and ensure timely submission of activity invoices within 24 hours of completion.
- Guarantee purchase orders are secured prior to agreed expenditures, maintaining clear and contractual adherence.
- Implement formal processes for client reconciliations to uphold transparency and effective collaboration.
Communications
- Participate in monthly internal management meetings to provide updates on client and project performance.
- Engage in discussions with Account Managers to refine operational standards and identify new opportunities for effective client support.
- Lead and manage assigned company projects, ensuring timely delivery within budget constraints.
- Clearly communicate the organization’s values and objectives to the team, ensuring alignment and understanding.
- Effectively deliver group messages and ensure they are comprehended across all levels.
- Foster collaboration by sharing best practices across teams through regular internal meetings.
JOIN THE TEAM
Got what it takes?
In your application we want to see your personal style – what makes you tick and why you think your next opportunity is here with us.
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Account Lead - Leadership employer: Acosta
Contact Detail:
Acosta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Lead - Leadership
✨Tip Number 1
Familiarise yourself with Acosta's client portfolio and their specific needs. Understanding the clients you’ll be working with will help you tailor your approach during interviews and demonstrate your commitment to their success.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific strategies you've implemented to exceed KPIs and how you foster collaboration within your team.
✨Tip Number 3
Highlight your problem-solving abilities by preparing case studies or scenarios where you've effectively tackled challenges in previous roles. This will illustrate your analytical mindset and ability to drive performance.
✨Tip Number 4
Network with current or former employees of Acosta to gain insights into the company culture and expectations for the Account Lead role. This can provide you with valuable information that can set you apart during the interview process.
We think you need these skills to ace Account Lead - Leadership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Lead role. Focus on your leadership abilities, client management experience, and any achievements related to KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Share specific examples of how you've successfully managed teams and driven performance in previous positions.
Showcase Communication Skills: Since the role requires superior verbal and written communication skills, ensure your application is clear, concise, and free of errors. Use professional language while still letting your personality shine through.
Demonstrate Problem-Solving Abilities: Include examples in your application that showcase your analytical problem-solving skills. Highlight situations where you identified challenges and implemented effective solutions, particularly in a team setting.
How to prepare for a job interview at Acosta
✨Showcase Your Leadership Skills
As an Account Lead, demonstrating your leadership capabilities is crucial. Prepare examples of how you've successfully managed teams, inspired others, and exceeded KPIs in previous roles. Highlight your coaching and mentoring experiences to show you can develop high-performing teams.
✨Understand Client Needs
Research Acosta Europe and their clients thoroughly. Be ready to discuss how you would approach understanding client goals and challenges. This shows your client-centric mindset and ability to build strong relationships, which are key for this role.
✨Demonstrate Commercial Acumen
Prepare to discuss your experience with budget management and financial oversight. Be ready to explain how you've previously aligned budgets with client expectations and ensured financial efficiency. This will showcase your commercial awareness and problem-solving skills.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be prepared to present your ideas and recommendations during the interview, as well as engage in discussions about strategies and performance metrics.
