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For Companies At a Glance
- Tasks: Ignite the Google Champions community and boost engagement for Google Pixel products.
- Company: Join Acosta Europe, partnering with Google to shape innovative marketing strategies.
- Benefits: Enjoy a collaborative culture, remote work options, and exposure to global campaigns.
- Why this job: Be part of a vibrant community, drive advocacy, and inspire retail sales associates.
- Qualifications: 2+ years in community management or advocacy; 3+ years in retail preferred.
- Other info: Remote position based in the UK; passion for technology is essential.
The predicted salary is between 28800 - 43200 £ per year.
Your career starts with Acosta Europe.
In partnership with Google, we’re on the hunt for a creative and digitally-savvy Community Manager to ignite the Google Champions community. This role is about boosting engagement and driving advocacy for Google Pixel products among retail sales associates.
About the Role
You’ll be the driving force for content and collaboration, fostering a vibrant online space while partnering with sales and marketing teams to deliver impactful training and sales incentives. If you’re a skilled communicator, community builder, and tech enthusiast with experience in retail or advocacy, we want to hear from you.
Primary Responsibilities
- Cross-Functional Collaboration: Build strong relationships with teams across sales, field, ops, marketing, and devices. Align on messaging and content by working together on success stories, product updates, and campaign integration.
- Community Growth & Engagement: Manage and grow a vibrant retail sales community. Foster knowledge sharing, peer support, and positive engagement across all relevant retail channels.
- Content Strategy & Distribution: Lead the creation and rollout of targeted, engaging content for retail associates. Cascade key updates, tips, and news using formats like videos, infographics, quizzes, and blog posts, in partnership with local marketing.
- Training & Advocacy: Co-create impactful training with field and marketing teams. Equip sellers to become confident Pixel advocates through education, incentives, and recognition programs.
- Influencer & Relationship Management: Nurture strong ties with key sellers and community influencers. Act as the bridge between Google and retail teams, ensuring two-way communication and amplifying program reach.
- Sales Activation & Incentives: Drive Google Pixel sell-out by launching effective engagement and incentive initiatives. Track and optimize impact in collaboration with sales ops.
- Social Media & Community Building: Execute social media strategies to inform, excite, and connect the community. Run interactive events like contests and Q&As to deepen engagement.
- Data & Insights: Monitor KPIs, analyse trends, and generate reports to guide improvements and demonstrate program impact.
- Platform Management: Oversee the community platform. Gather feedback to refine features and improve user experience.
What We’re Looking For
- 2+ years of experience in training, advocacy, community management, or a related field.
- 3+ years of proven experience in retail, carrier, or retailer sales is highly preferred.
- Excellent speaking and writing skills, with the ability to create engaging content and deliver compelling presentations.
- Ability to build rapport and foster strong relationships across various teams.
- Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously.
- Passion for technology and the Google brand, particularly Google Pixel products.
- Proficiency in social media platforms, online community moderation and community management tools.
- Proficiency in Google Suite is essential for reporting, content creation, and internal communication.
- Remote worker, UK-based.
What We Offer
- A unique opportunity to work with two world-class organisations: Acosta Europe and Google.
- A collaborative, forward-thinking culture that supports growth and creativity.
- Exposure to global campaigns, innovative projects, and next-generation marketing strategies.
Ready to inspire the next generation? Apply now and bring your content vision to life with Acosta Europe and Google.
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Community Manager – Google – Disrupt employer: Acosta, Inc.
Contact Detail:
Acosta, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager – Google – Disrupt
✨Tip Number 1
Familiarise yourself with Google Pixel products and their unique selling points. Being knowledgeable about the products will not only help you in discussions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Engage with online communities related to Google and retail sales. This will help you understand current trends, challenges, and opportunities within the community, making you a more informed candidate.
✨Tip Number 3
Showcase your experience in community management by sharing examples of successful initiatives you've led. Highlighting your ability to foster engagement and collaboration will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the industry, especially those who have worked with Google or in community management roles. Building connections can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Community Manager – Google – Disrupt
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Community Manager position. Tailor your application to highlight relevant experience in community management, retail, and advocacy.
Craft a Compelling CV: Your CV should clearly showcase your experience in community management and retail sales. Use specific examples to demonstrate your skills in content creation, relationship building, and project management.
Write a Tailored Cover Letter: In your cover letter, express your passion for technology and the Google brand. Highlight how your background aligns with the role's requirements and how you can contribute to the Google Champions community.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure that your application materials are well-written and free of errors. Consider including links to any relevant content you've created or managed in the past.
How to prepare for a job interview at Acosta, Inc.
✨Showcase Your Community Management Skills
Be prepared to discuss your previous experience in community management. Highlight specific examples where you successfully engaged a community or drove advocacy, especially in a retail context.
✨Demonstrate Cross-Functional Collaboration
Since the role involves working with various teams, share instances where you've effectively collaborated across departments. Emphasise your ability to align messaging and content with different stakeholders.
✨Prepare Engaging Content Ideas
Think of creative content strategies that could resonate with retail sales associates. Be ready to present ideas for videos, infographics, or interactive events that could boost engagement within the community.
✨Express Your Passion for Technology
Show your enthusiasm for technology and the Google brand, particularly Google Pixel products. Discuss how your passion can translate into effective community building and advocacy for these products.
