At a Glance
- Tasks: Create amazing experiences for passengers and boost sales at Heathrow Airport.
- Company: Join a dynamic team at one of the world's busiest airports.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Exciting role with potential for career advancement in the travel industry.
- Why this job: Be part of a vibrant environment and make travel memorable for others.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10.8 - 13.2 £ per hour.
Join our team and help create exceptional passenger experiences at one of the world's busiest airports.
We're looking for enthusiastic, customer-focused individuals to become Passenger Ambassadors at Heathrow.
In this role, you'll support passengers with their shopping needs, highlight offers and promotions across the terminal, and help create a welcoming, memorable airport experience.
Our Passenger Ambassadors role is both Customer Service Focused as well as being a target driven sales role, What You'll Do Build strong working relationships with all retail stores in the terminal Passenger facing and interactive role covering Heathrow events across the year Stay up to date with brand information, current promotions, and key sales messages Proactively engage passengers after security to maximise sales opportunities Assist travellers with shopping queries, directing or escorting them to retailers Ensure promotional materials and point-of-sale displays are visible and up to date Report sales successes, key interactions, and insights to your line manager Attend team meetings and contribute ideas for improving performance Complete shift reports accurately and on time via Global Connect Monitor your performance against daily and weekly KPIs Who We're Looking For We are looking for candidates who will have: Excellent verbal a...
Passenger Ambassador - Heathrow Airport - 16 Hours per Week employer: Acosta Europe
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