At a Glance
- Tasks: Manage and enhance IT systems, ensuring stability and security across the organisation.
- Company: Join Acorns Children's Hospice Trust, making a difference in children's lives through technology.
- Benefits: Competitive salary, employee discounts, health cash plan, gym membership, and career development opportunities.
- Other info: Enjoy a supportive work environment with excellent career growth and wellbeing initiatives.
- Why this job: Be part of a digital transformation that impacts real lives while advancing your tech skills.
- Qualifications: Experience in ICT service desk roles and leading technical projects is essential.
The predicted salary is between 41792 - 41792 € per year.
Acorns Children's Hospice Trust is seeking a Senior ICT Systems & Network Administrator to ensure the delivery of a stable, secure, and resilient IT service across the organisation. You'll be responsible for the effective operation of both on‐premises and cloud‐based systems, supporting the organisation's wider ICT strategy and digital transformation initiatives. You will play a key role in infrastructure management and operational support, while also providing technical guidance to the Tier 1 ICT Service Desk team.
Responsibilities
- Deliver routine systems and network administration at infrastructure level, maintaining key ICT services and infrastructure across the organisation.
- Assist in safeguarding ICT services from security threats via proactive management of updates and patches to key systems and network infrastructure.
- Monitor critical ICT services and infrastructure, both cloud and on‐premises, highlighting security and performance issues, taking action as directed.
- Actively contribute towards Acorns digital strategy, implementing and supporting projects in accordance with defined processes.
- Provide advice and guidance to the Tier 1 Service Desk team & Tier 2 Systems Administrator in respect to their personal and professional development.
Qualifications
- Recent experience supporting and working with an ICT service desk environment in a 3rd line role.
- Relevant professional qualifications or industry certificates with evidence of continuing professional development.
- Experience leading technical projects.
- Experience working with Palo Alto / Strata Cloud Manager.
- Knowledge and understanding of LANs, WANs, VPNs and common networking configuration and components.
- Demonstrable experience in systems administration in relation to:
- Group Policy Management
- Exchange Online
- Network Switch Management
- Infrastructure management & monitoring
- M365 Administration (Advanced)
Benefits
- £41,792 per annum
- 37.5 hours per week
- Based in Birmingham with travel to sites across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme – save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Additional Requirements
- You must be eligible to work in the UK.
- Any successful candidate will be subject to a DBS check and required to provide two satisfactory references.
Senior ICT Systems & Network Administrator in West Bromwich employer: Acorns Children's Hospice
Acorns Children's Hospice Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Located in Birmingham, the organisation provides a range of benefits including generous pension contributions, career development opportunities through Acorns Academy, and discounts on health and fitness services, making it an ideal place for those seeking meaningful and rewarding employment in the ICT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Systems & Network Administrator in West Bromwich
✨Tip Number 1
Network, network, network! Reach out to your connections in the ICT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of the latest trends in ICT. Be ready to discuss how your experience aligns with the responsibilities listed in the job description.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, especially those related to systems and network administration.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior ICT Systems & Network Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior ICT Systems & Network Administrator role. Highlight your relevant experience, especially in systems administration and project management, to show us you’re the perfect fit for our team.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with our needs. Mention your experience with cloud-based systems, network management, and any specific tools like Palo Alto or M365 that you’ve worked with.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to Acorns’ digital strategy. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acorns Children's Hospice
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LANs, WANs, VPNs, and the specific technologies mentioned in the job description, like Palo Alto and M365. Being able to discuss these confidently will show that you're not just familiar with the terms but can actually apply them.
✨Showcase Your Project Experience
Prepare to talk about any technical projects you've led or contributed to. Highlight how you implemented solutions that improved systems or processes. This is your chance to demonstrate your problem-solving skills and how you can contribute to Acorns' digital strategy.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to ICT service management. Think about how you would handle security threats or performance issues. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Engage with the Tier 1 Team Concept
Since you'll be providing guidance to the Tier 1 ICT Service Desk team, think about how you can support their development. Be prepared to discuss your approach to mentoring and how you can foster a collaborative environment. This shows you're not just a tech whiz but also a team player.
