At a Glance
- Tasks: Lead a vibrant team to create an engaging shopping experience and drive sales.
- Company: Join Acorns Children's Hospice, a charity making a real difference in children's lives.
- Benefits: Enjoy a competitive salary, discounts, health plans, and time off to volunteer.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make an impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and a passion for leading teams towards success.
The predicted salary is between 30030 - 30030 € per year.
Acorns Children's Hospice is a children's charity offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.
About The Role
We are looking for a Deputy Superstore General Manager to work alongside our Tewkesbury Superstore General Manager, leading a team of volunteers & Deputy Managers, achieving set targets and delivering an exceptional customer experience. You’ll work 37.5 hours per week, including some weekend working.
As Deputy Superstore General Manager, You Will:
- Support the Superstore Manager in creating a vibrant, engaging shop‑floor experience that differentiates Acorns from competitors and reflects our brand values.
- Make informed decisions on stock quality, pricing, and visual merchandising to maximise appeal, sales, and customer satisfaction.
- Oversee and support efficient processes for the collection, delivery, sorting, and processing of donated goods to ensure smooth superstore operations.
- Provide inspirational leadership to a diverse team of volunteers and deputy managers, motivating and supporting them by recognising their skills, experience, and potential.
- Drive the achievement of sales targets by proactively encouraging donations, purchases and Gift Aid sign‑ups, using an entrepreneurial and creative approach to income generation.
- Represent Acorns in the community.
About You
- Retail experience and experience of working towards targets.
- Experience of leading a team.
- Proven problem solver who can manage conflicting priorities and achieves positive outcomes.
- Happy to work weekends.
- Enjoy a role that involves significant levels of manual handling.
What We Offer
- £30,030 per annum.
- 37.5 hours per week.
- Based in Tewkesbury Superstore, GL20 5JY.
- Employee discounts from leading retailers – including the Blue Light Card.
- Discounts on refurbished tech.
- Eye Test discount.
- Health cash plan.
- Gym membership and equipment discount scheme.
- Time off to volunteer.
- Bike2Work scheme – save up to 42% on bikes and equipment.
- Wellbeing, legal and financial support.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme.
- NHS pension scheme life assurance or Acorns group life assurance scheme.
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references. As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
If you have any questions, please contact us at recruitment@acorns.org.uk.
Retail Deputy Superstore Manager in Tewkesbury employer: Acorns Children's Hospice
Acorns Children's Hospice is an exceptional employer, offering a supportive and fulfilling work environment where you can make a real difference in the lives of children and families. Located in Tewkesbury, our vibrant culture encourages personal growth and teamwork, with numerous benefits including employee discounts, health plans, and opportunities for volunteering. Join us to lead a dedicated team while enjoying a rewarding career that aligns with your values and passion for community service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Deputy Superstore Manager in Tewkesbury
✨Tip Number 1
Get to know the charity! Research Acorns Children's Hospice and understand their mission. This will help you connect your values with theirs during interviews, showing you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the culture and what it’s really like to work there, plus it might just give you an edge in your application.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past retail experience where you led a team or solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Deputy Superstore Manager in Tewkesbury
Some tips for your application 🫡
Show Your Passion for the Cause:When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in the community and how that aligns with our mission at Acorns.
Highlight Relevant Experience:Make sure to showcase your retail experience and any leadership roles you've had. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated others and achieved targets in the past.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Deputy Superstore Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Acorns.
How to prepare for a job interview at Acorns Children's Hospice
✨Know the Mission
Before your interview, take some time to understand Acorns Children's Hospice and its mission. Familiarise yourself with their values and how they support children and families. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Deputy Superstore General Manager, you'll be leading a diverse team. Prepare examples of how you've successfully led teams in the past, especially in retail settings. Highlight your ability to motivate others and manage conflicts, as this will demonstrate your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations where you've had to make tough choices regarding stock management or customer service. Be ready to explain your thought process and the outcomes of your decisions.
✨Emphasise Your Community Engagement
Since representing Acorns in the community is part of the role, think about ways you've engaged with local communities in previous jobs. Share any initiatives you've led or participated in that contributed to community welfare, as this will resonate well with the charity's ethos.
