At a Glance
- Tasks: Manage and enhance ICT systems, ensuring a secure and resilient IT service.
- Company: Join Acorns Children’s Hospice Trust, making a difference in children's lives.
- Benefits: Competitive salary, discounts, health plans, gym memberships, and career development.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
- Why this job: Be part of a digital transformation that impacts the lives of children and families.
- Qualifications: Experience in ICT service desk roles and technical project leadership required.
The predicted salary is between 41792 - 41792 € per year.
Acorns Children’s Hospice Trust is seeking a Senior ICT Systems & Network Administrator to ensure the delivery of a stable, secure, and resilient IT service across the organisation. You’ll be responsible for the effective operation of both on‑premises and cloud‑based systems, supporting the organisation’s wider ICT strategy and digital transformation initiatives. You will play a key role in infrastructure management and operational support, while also providing technical guidance to the Tier 1 ICT Service Desk team.
Responsibilities include:
- Deliver routine systems and network administration at infrastructure level, maintaining key ICT services and infrastructure across the organisation.
- Assist in safeguarding ICT services from security threats via proactive management of updates and patches to key systems and network infrastructure.
- Monitor critical ICT services and infrastructure, both cloud and on‑premises, highlighting security and performance issues, taking action as directed.
- Actively contribute towards Acorns digital strategy, implementing and supporting projects in accordance with defined processes.
- Provide advice and guidance to the Tier 1 Service Desk team & Tier 2 Systems Administrator in respect to their personal and professional development.
Qualifications:
- Recent experience supporting and working with an ICT service desk environment in a 3rd line role.
- Relevant professional qualifications or industry certificates with evidence of continuing professional development.
- Experience leading technical projects.
- Experience working with Palo Alto / Strata Cloud Manager.
- Knowledge and understanding of LANs, WANs, VPNs and common networking configuration and components.
- Demonstrable experience in systems administration in relation to:
- Group Policy Management
- Exchange Online
- Network Switch Management
- Infrastructure management & monitoring
- M365 Administration (Advanced)
Benefits:
- £41,792 per annum
- 37.5 hours per week
- Based in Birmingham with travel to sites across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme – save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Additional Requirements:
- You must be eligible to work in the UK.
- Any successful candidate will be subject to a DBS check and required to provide two satisfactory references.
Senior ICT Systems & Network Administrator employer: Acorns Children's Hospice
Acorns Children’s Hospice Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Located in Birmingham, the organisation provides a range of benefits including generous pension contributions, career development opportunities through Acorns Academy, and discounts on health and fitness services, making it an ideal place for those seeking meaningful and rewarding employment in the ICT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Systems & Network Administrator
✨Tip Number 1
Network, network, network! Reach out to your connections in the ICT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of the latest trends in ICT. Be ready to discuss how your experience aligns with Acorns’ digital strategy and how you can contribute to their goals.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that keeps you fresh in the interviewer’s mind and shows your enthusiasm for the role at Acorns.
We think you need these skills to ace Senior ICT Systems & Network Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior ICT Systems & Network Administrator role. Highlight your relevant experience in systems and network administration, especially with cloud-based systems and security management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Acorns' digital strategy. Be sure to mention any specific projects you've led that relate to the job description.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your experience with Palo Alto, M365 Administration, and any other relevant technologies. We love seeing candidates who are up-to-date with industry standards and practices!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acorns Children's Hospice
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of systems administration, especially around Group Policy Management and M365 Administration. Be ready to discuss your experience with cloud services like Exchange Online and any projects you've led that involved these technologies.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled security threats or performance issues in previous roles. Highlight specific instances where your proactive management made a difference, as this will demonstrate your ability to safeguard ICT services effectively.
✨Understand the Organisation's Digital Strategy
Familiarise yourself with Acorns Children’s Hospice Trust and their digital transformation initiatives. Think about how your skills can contribute to their goals and be ready to share ideas on how you can actively support their ICT strategy during the interview.
✨Be Ready to Lead and Mentor
Since you'll be providing guidance to the Tier 1 Service Desk team, prepare to discuss your leadership style and how you've supported the professional development of others in the past. This will show that you're not just technically skilled but also a great team player.
