Acorns Children's Hospice is seeking an experienced Donor Experience Operations Manager to translate strategy into operational delivery, ensuring supporters feel valued and connected to impact. You will lead the Donor Experience team, manage supporter care and income processes, and drive continuous improvement across operations.
The role reports into the Senior Donor Experience Manager within the Fundraising team, and focuses on robust financial controls, customer service excellence and
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Hybrid Donor Experience Operations Lead employer: Acorns Children's Hospice
Acorns Children's Hospice is an exceptional employer, offering a supportive and compassionate work environment in Birmingham. As a Children's Palliative Clinical Lead, you will not only lead a dedicated multi-disciplinary team but also have access to extensive career development opportunities through our Acorns Academy, ensuring your professional growth while making a meaningful impact on the lives of children and their families. With competitive benefits, including a generous pension plan and employee discounts, we prioritise the well-being of our staff as much as that of the children we serve.
