At a Glance
- Tasks: Lead data strategy and empower fundraising with actionable insights.
- Company: Join Acorns Children's Hospice, the UK's largest children's hospice charity.
- Benefits: Enjoy discounts, health plans, gym memberships, and career development opportunities.
- Other info: Hybrid role with a commitment to safeguarding and children's rights.
- Why this job: Make a real difference in children's lives while advancing your career.
- Qualifications: Experience in CRM management, SQL, and data analysis required.
The predicted salary is between 40000 - 50000 £ per year.
Acorns Children's Hospice is seeking a Data and Insight Manager to lead the development, optimisation and delivery of our CRM and data strategy. This pivotal role will ensure our fundraising systems, processes, and reporting capabilities are effective, efficient and aligned to organisational goals. Along with your team, you will provide high-quality data, analysis and actionable insights that empower our fundraising colleagues to make informed decisions, strengthen supporter engagement and deliver more targeted, evidence-based communications.
At Acorns Children's Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK's largest children's hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work, we need to raise more than £14 million each year to run and support our care services.
As Data and Insight Manager, you will:
- Provide strong leadership, mentoring, and development for the Data Analyst and Data and Insight Officer.
- Utilise SQL and other data query tools to support advanced reporting, data analysis, system optimisation, and the identification of operational efficiencies across CRM and integrated platforms.
- Ensure data hygiene remains a core priority, embedding consistent processes for regular data cleansing and supporter record maintenance.
- Lead the development and delivery of CRM and systems training, appointing team champions to support ongoing training and skills development.
- Have extensive experience in CRM management & integration, system automation, and associated business processes (CRM systems such as Raisers Edge, Salesforce, Donorfy or Donorflex).
- Be proficient in using analytics, segmentation tools and data-driven decision-making and ability to use BI tools (e.g., Power BI, Tableau) for deeper analytics.
- Have experience using SQL or similar data query tools to support advanced reporting, data analysis, CRM optimisation and process efficiencies.
- Possess strong expertise in business process mapping, documentation and creation of standard operating procedures for data entry and reporting.
This is a hybrid role with various employee benefits including discounts from leading retailers, health cash plan, gym membership discounts, Bike2Work scheme, wellbeing support, career development opportunities, and a generous contribution to the group personal pension plan or continuation of the current NHS pension scheme.
We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references. As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee, you will be a Duty Bearer for Children's Rights and support all children to be Rights Holders.
Data Insights Manager SQL employer: Acorns Children's Hospice
Acorns Children's Hospice is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As the UK's largest children's hospice charity, we provide meaningful opportunities to make a real difference in the lives of children and families across the West Midlands, while enjoying benefits such as career development through our Acorns Academy, generous pension contributions, and a range of employee discounts. Join us in our mission to empower fundraising efforts with data-driven insights and be part of a team that values your contributions and well-being.
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We think this is how you could land Data Insights Manager SQL
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We think you need these skills to ace Data Insights Manager SQL
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
