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- Tasks: Lead data strategy and provide insights to enhance fundraising efforts.
- Company: Acorns Children's Hospice, dedicated to supporting children and families in need.
- Benefits: Competitive salary, employee discounts, health cash plan, and career development opportunities.
- Why this job: Make a real difference in children's lives while developing your data management skills.
- Qualifications: Experience in CRM management, analytics, and strong digital skills required.
- Other info: Join a supportive team with a commitment to children's rights and wellbeing.
The predicted salary is between 46350 - 46350 £ per year.
Acorns Children's Hospice are looking for a Data and Insight Manager to oversee, optimise, and continually develop our CRM & data strategy, ensuring the effective implementation of fundraising systems, processes, financial coding and business reporting requirements. Along with your team, you will provide the fundraising team with high-quality data and meaningful insights, supporting the delivery of more impactful and evidence-based communications with supporters.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our aim at Acorns is to help families feel equipped to cope at every stage of their child’s life with dedicated teams offering psychological, emotional and practical support.
As Data and Insight Manager, you will:
- Provide strong leadership, mentoring, and development for the Data Analyst and Data and Insight Officer
- Play an active role within the wider Fundraising Management Team, contributing to organisational initiatives and strategic objectives
- Lead the day to day relationship with all CRM and associated platform vendors
- Lead the development and delivery of CRM and systems training, appointing team champions to support ongoing training and skills development
- Develop dashboards and reporting frameworks that provide actionable insights and KPIs to Fundraising, Senior Management and the Board of Trustees
- Act as the responsible lead for matters relating to the Fundraising Regulator, the Code of Fundraising Practice, and Charity Commission guidance
About You
- Extensive experience in CRM management & integration, system automation, and associated business processes (CRM systems such as Raiser’s Edge, Salesforce, Donorfy or Donorflex)
- Proficient in using analytics, segmentation tools and data-driven decision-making and ability to use BI tools (e.g., Power BI, Tableau) for deeper analytics
- Ability to configure, customise, and optimise workflows, dashboards, and reports
- High levels of digital and technical skills with the ability to train others in highly technical roles
- Strong expertise in business process mapping, documentation and creation of standard operating procedures for data entry and reporting
- Strong understanding of fundraising compliance, including GDPR, Gambling Commission requirements and best practice.
What We Offer
- £46,350 per annum
- 37.5 hours per week
- Based in Birmingham (B29 6HZ) with some home working
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme – save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held on 30 April. You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Data and Insight Manager in Birmingham employer: Acorns Children's Hospice
Contact Detail:
Acorns Children's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data and Insight Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Acorns Children's Hospice. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Acorns and their mission. Be ready to discuss how your experience with CRM systems and data insights can make a real difference in their fundraising efforts.
✨Tip Number 3
Showcase your skills! Bring examples of dashboards or reports you've created in the past. This will demonstrate your ability to provide actionable insights and support the fundraising team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Acorns.
We think you need these skills to ace Data and Insight Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Data and Insight Manager. Highlight your experience with CRM systems and data analytics, and don’t forget to mention any leadership roles you've had. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working at Acorns Children's Hospice and how your background aligns with our mission. Be genuine and let your personality come through – we love that!
Showcase Your Data Skills: Since this role is all about data, make sure to include specific examples of how you've used data to drive decisions in previous jobs. Whether it's through dashboards or reporting frameworks, we want to see your analytical prowess in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Acorns Children's Hospice
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems mentioned in the job description, like Raiser’s Edge or Salesforce. Familiarise yourself with their functionalities and be ready to discuss how you've used them in past roles to optimise data strategies.
✨Showcase Your Analytical Skills
Prepare examples of how you've used analytics and BI tools like Power BI or Tableau to derive insights from data. Be ready to explain how these insights have influenced decision-making in your previous positions.
✨Demonstrate Leadership Experience
Since the role involves mentoring a team, think of specific instances where you’ve led a project or trained others. Highlight your leadership style and how it has positively impacted your team’s performance.
✨Understand Fundraising Compliance
Brush up on fundraising regulations, including GDPR and the Code of Fundraising Practice. Be prepared to discuss how you ensure compliance in your work and why it’s crucial for the organisation's integrity.