Charity Shop Deputy Manager – Lead Volunteers & Sales in Birmingham

Charity Shop Deputy Manager – Lead Volunteers & Sales in Birmingham

Birmingham Volunteer 15000 - 20000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team of volunteers and create an exciting shop experience.
  • Company: Join Acorns Children's Hospice, making a difference in local children's lives.
  • Benefits: Enjoy discounts, health plans, gym memberships, and time off to volunteer.
  • Other info: Flexible 15-hour work week with opportunities for personal growth.
  • Why this job: Be part of a community-focused charity and help support families in need.
  • Qualifications: Retail experience and strong leadership skills required.

The predicted salary is between 15000 - 20000 £ per year.

We are now looking for a Deputy Shop Manager to support the King's Heath Shop Manager in leading a team of volunteers, achieving set targets and maintaining standards. You’ll work 15 hours per week, including some weekend working.

About the Role

Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.

As Deputy Community Shop Manager, you will:

  • Support the Shop Manager to create an exciting shop floor experience that makes Acorns stand out from our competitors
  • Make decisions about the quality of stock, levels of pricing and style of merchandising
  • Lead a team of volunteers
  • Achieve sales targets by encouraging donations, purchases and gift aid
  • Have retail experience and experience of working towards targets
  • Have the ability to lead and motivate a team
  • Enjoy a role that involves significant levels of manual handling
  • Have the ability to travel independently to cover shops in the area if needed

We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you’ll be based in the local area.

What We Offer

  • 15 hours per week
  • Based in our King's Heath Shop (B14 7JZ)
  • Employee discounts from leading retailers – including the Blue Light Card
  • Discounts on refurbished tech
  • Health cash plan
  • Gym membership and equipment discount scheme
  • Time off to volunteer
  • Bike2Work scheme - save up to 42% on bikes and equipment
  • Wellbeing, legal and financial support
  • Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
  • NHS pension scheme life assurance or Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

Charity Shop Deputy Manager – Lead Volunteers & Sales in Birmingham employer: Acorns-Children

Acorns Children's Hospice is an exceptional employer, offering a rewarding opportunity to make a real difference in the community as a Deputy Shop Manager. With a supportive work culture that values volunteer leadership and personal growth, employees benefit from flexible hours, generous discounts, and a comprehensive health cash plan, all while contributing to vital services for local children and families. Located in King's Heath, this role allows you to engage with the community and develop your skills in a meaningful environment.

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Contact Details:

Acorns-Children Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Charity Shop Deputy Manager – Lead Volunteers & Sales in Birmingham

Tip Number 1

Get to know the charity and its mission inside out. When you walk into that interview, show your passion for Acorns Children's Hospice and how you can contribute to their goals. We want to see that you care about the cause as much as we do!

Tip Number 2

Prepare some examples of how you've led teams or motivated volunteers in the past. We love seeing candidates who can bring their experience to the table, especially when it comes to achieving targets and creating a vibrant shop atmosphere.

Tip Number 3

Don’t just focus on your retail experience; think about how you can engage with the local community. Show us your ideas on how to embed the shop into the fabric of King's Heath. We want someone who’s proactive and ready to make connections!

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.

We think you need these skills to ace Charity Shop Deputy Manager – Lead Volunteers & Sales in Birmingham

Retail Experience
Team Leadership
Sales Target Achievement
Volunteer Management
Stock Quality Assessment
Pricing Strategy
Merchandising Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail and team leadership. We want to see how you can bring your unique skills to the Deputy Shop Manager role!

Show Your Passion:Let us know why you're excited about working with Acorns Children's Hospice. Share your enthusiasm for supporting local children and families, as this will really help your application stand out.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Acorns-Children

Know the Charity Inside Out

Before your interview, take some time to research Acorns Children's Hospice. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their goals.

Showcase Your Leadership Skills

As a Deputy Shop Manager, you'll be leading volunteers. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting your leadership style and how you can inspire others will make you stand out.

Demonstrate Retail Savvy

Familiarise yourself with retail trends and best practices, especially in charity shops. Be ready to discuss how you would enhance the shop floor experience, manage stock quality, and achieve sales targets. Practical ideas will impress the interviewers.

Engage with Community Initiatives

Think about ways the shop can engage with the local community. Bring ideas to the table about potential partnerships or events that could boost visibility and donations. Showing that you're proactive about community involvement will resonate well with the charity's ethos.