At a Glance
- Tasks: Support operations and ensure smooth service delivery across diverse client accounts.
- Company: Acorn, a trusted provider of building services with over 40 years of experience.
- Benefits: Competitive salary, wellbeing benefits, and company events.
- Other info: Opportunity to build relationships and contribute to safety and quality improvements.
- Why this job: Be a key player behind the scenes in a fast-paced, dynamic environment.
- Qualifications: Experience in facilities management, strong communication, and organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
With over 40 years’ experience in mechanical and electrical maintenance, Acorn is a trusted provider of building services across London and the South East. Known for our technical expertise, reliability and long-standing client relationships, we deliver innovative, safe and efficient solutions across a wide range of sectors.
We are currently looking for a Technical Operational Support / Administrator to join our Operations team. This position is ideal for someone with a strong technical foundation who is keen to play a key role behind the scenes, supporting service delivery across a diverse portfolio of client accounts. Working closely with operational leadership and engineering teams, you will help ensure everything runs smoothly day-to-day.
In this role, you will support core operational functions, helping to maintain high standards of safety, compliance and service performance. It’s a fast-paced and varied position where your organisational skills, attention to detail and ability to coordinate multiple priorities will have a direct impact on successful service delivery.
Location: Slough
Salary: up to £30,000
Hours: 37.5 per week Monday to Friday
Company Benefits:
- Company Events
- Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
Responsibilities:
- Provide day-to-day technical and operational support to the Regional Operations Manager and wider team
- Assist in managing client service delivery across a portfolio of accounts
- Support engineering teams with risk assessments and method statements for higher-risk activities
- Help ensure all compliance documentation, site records, KPIs and SLAs are maintained and achieved
- Carry out site visits, audits and inspections as required to support QHSE standards
- Assist with monitoring work in progress and reporting on operational performance; support the identification and implementation of service improvements across contracts
- Maintain accurate records and ensure timely reporting to both internal stakeholders and clients
- Build positive working relationships with clients, engineers and subcontractors
- Contribute to a culture of safety, quality and continuous improvement
Person Specification:
- Experience working within facilities management or a similar environment
- Good communication and stakeholder engagement skills
- Strong organisational and administrative ability
- Ability to interpret technical information and support compliance processes
- Good IT skills and familiarity with CAFM or operational systems
- Understanding of QHSE processes and site compliance requirements
- IOSH or similar health and safety awareness qualification
Key Behaviours:
- Detail-oriented and highly organised
- Proactive and willing to support across multiple areas
- Strong team player with a collaborative approach
- Professional and client-focused
- Able to work in a fast-paced environment
Technical Operations Coordinator in Slough employer: Acorn
Acorn is an exceptional employer, offering a dynamic work environment in Slough where your technical skills can truly shine. With a strong emphasis on employee wellbeing, including 24-hour GP appointments for the whole family and regular company events, we foster a supportive culture that prioritises safety and continuous improvement. Join us to be part of a dedicated team that values your contributions and provides ample opportunities for professional growth within the facilities management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Coordinator in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations and think about how your skills can contribute to their success. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and technical knowledge, which are key for the Technical Operations Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Operations Coordinator in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical background and any relevant experience in facilities management to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Technical Operations Coordinator role. Share specific examples of how you've supported service delivery or improved operational processes in the past.
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, consider including examples of how you've successfully managed multiple priorities or coordinated projects in your application. We love seeing that attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Acorn
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to facilities management and compliance processes. Be ready to discuss how you've applied this knowledge in past roles, especially when it comes to supporting operational functions.
✨Show Off Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple priorities or improved service delivery. This will demonstrate your fit for a fast-paced role where attention to detail is key.
✨Engage with Stakeholders
Practice how you would communicate with different stakeholders, from clients to engineering teams. Being able to build positive relationships is crucial, so think of scenarios where you’ve effectively engaged with others to achieve a common goal.
✨Demonstrate Your Proactivity
Be ready to share instances where you took the initiative to support service improvements or enhance safety standards. Showing that you're proactive and willing to go the extra mile will resonate well with the interviewers.
