Trainer/Assessor - Youth, Community and Wellbeing (Housing Professional)

Department: Youth, Community & Wellbeing

Location: Hybrid

Compensation: £28,000 – £32,000 / year

Description

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

We are seeking a passionate and motivated Apprenticeship Assessor to support learners who are committed to improving the lives of others in their communities. To deliver engaging, high‑quality apprenticeship training, coaching, and assessment for learners working towards Housing and Property Management qualifications (up to Level 4). You will support learners to achieve their full potential by developing their professional skills, knowledge, and behaviours—empowering them to make a positive impact in their communities and the housing sector.

This role blends remote delivery (via Microsoft Teams) with occasional in‑person visits to learners or employers.

Key Responsibilities

• Responsible for an agreed caseload of apprentices and employer‑based learners, providing them with high‑quality training, coaching, mentoring and assessment to achieve their apprenticeship standard, and/or associated qualifications, in a timely manner.
• Ensure that assessment of learners’ starting points is used in planning and sequencing their training regarding knowledge, skills, behaviours, English and maths development.
• Develop and agree individual training plans, in collaboration with employers, which provide support to learners to meet the content of, and effectively prepare them for, the final assessment/end point assessment.
• Ensure that all learners and employers are provided with a comprehensive induction programme, confirming that employers know their roles and responsibilities in the collaborative relationship to support the progress of their learner.
• Develop and implement effective training and learning strategies and activities, including resources to support learners in making progress towards successful completion of their learning programme.
• Provide training, coaching and assessment ensuring training meets standards set by Acorn Training and Awarding Organisations (AO), including complying with the relevant AO and Acorn Training quality assurance processes and requirements in all assessment practice, and presenting learners’ work for quality assurance purposes when required.
• Ensure that off‑job training is effectively planned and tracked as part of the individual apprentices’ training plan and is robustly monitored.
• Actively support and encourage the continuous development of learners’ English, maths, and digital skills.
• Ensure all learners have access to pastoral support, including ensuring a good understanding of Safeguarding, Prevent, Radicalisation, Equality, Diversity and Fundamental British values.
• Organise and plan assessment opportunities and regular review meetings with learners and their employer to set and review targets and progress, and ensure constructive feedback that is developmental, is documented and provided to enhance learners’ progress.
• Provide information, advice and guidance to learners and employers throughout their programme, ensuring that all learners are aware of Guidance and Wellbeing available to them to support their progress.
• Effectively manage timescales and be clear in setting and agreeing objectives and deadlines, monitoring training and assessment outcomes and achievement.
• Carry out employer health and safety risk assessment reviews, where necessary.
• Maintain an electronic diary of sessions and visits to the learners in their workplaces, ensuring visits and interactions are planned in advance, adhering to the lone working policy.
• Maintain accurate records for all apprentices and employers in electronic systems, ensuring that all interactions are documented in a timely manner.

Key Performance Indicators

• The progress made by learners over time, as measured by their performance, skills development, and achievement of specific learning outcomes from their starting point.
• The quality of feedback provided to learners, including its effectiveness in guiding their development and continuous improvement.
• The standard and quality of teaching, learning and assessment practice, in both 1:1 and group delivered sessions.
• The level of engagement and collaboration with stakeholder, ensuring effective coordination and alignment in assessment processes and practices.
• The level of learner and employer satisfaction with the teaching, learning and assessment process and approach.
• The timeliness and level of learner achievement, including improved performance, increased knowledge retention, and enhanced skills acquisition.

Skills, Knowledge and Expertise

Qualifications and specific training

• Minimum Level 4 qualification in Housing and Property Management or related field (Essential)
• Level 3 Award in Education and Training (AET) or equivalent (Essential)
• GCSE grade A\\*-C (or equivalent) in English and Maths (Essential)
• Full, clean driving licence and access to vehicle for travel
• Level 4 IQA qualification (desirable)
• Level 4 Certificate in Education and Training (CET) or equivalent (desirable)
• IOSH Health and Safety at Work qualification (desirable)
• First Aid at Work qualification (desirable)

Experience

• Vocational experience in housing, social housing, or community-based roles (Essential)
• Experience coaching, mentoring, or supporting others (in workplace or learning environments (Essential)
• Proven ability to meet performance and achievement targets (Essential)
• Working successfully as part of a team (Essential)
• Experience delivering Housing and Property Management Apprenticeships (Desirable)
• Supporting learners to achieve successful outcomes in a work‑based environment (Desirable)
• Working with a diverse caseload of learners (i.e., Apprentices, Adult Learners, Commercial Learners) (Desirable)

Knowledge

• Up-to-date knowledge and competence of regulations, policies, and practices within housing and community-based settings relevant to Housing and Property Management qualifications (Essential)
• Strong understanding of current sector priorities, such as resident engagement, building safety, decarbonisation, and social value (Essential)
• A good understanding of and commitment to Health and Safety, Equality and Diversity Safeguarding and Counterterrorism legislation as it applies to teaching, learning and assessment (Essential)
• Competent in the use of ICT to support teaching, learning, assessment and communication (Essential)
• Up-to-date knowledge of the expectations of Ofsted, and subject knowledge and expertise that reflects best practice in the field or sector (Desirable)

Skills

• Good communication and interpersonal skills (Essential)
• Good record keeping skills and attention to detail (Essential)
• Efficient time management (Essential)
• Ability to influence others (Essential)
• Able to work flexibly and using own initiative (Essential)
• Highly motivated and proactive (Essential)
• Always maintain a professional approach and act with integrity (Essential)

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods.