At a Glance
- Tasks: Lead and manage neurodiversity services, ensuring top-notch support for neurodivergent individuals.
- Company: Join a forward-thinking organisation dedicated to inclusivity and empowerment.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for impactful partnerships and community engagement.
- Why this job: Make a real difference in the lives of neurodivergent individuals while driving innovative service solutions.
- Qualifications: GCSEs in English & Maths, relevant Level 3 qualification, and strong IT skills required.
The predicted salary is between 30000 - 40000 € per year.
The Neurodiversity Operations Manager will provide strategic leadership and operational oversight of specialist neurodiversity services, ensuring high‑quality, person‑centred support for neurodivergent individuals across employment, education, and community settings. This role requires strong expertise in neurodiversity, including conditions such as autism, ADHD, dyslexia, dyspraxia, and learning differences, combined with proven commercial and sales acumen to design, promote, and lead successful commercial neurodiversity packages. The postholder will drive service excellence, develop new revenue‑generating opportunities, build cross‑sector partnerships, and deliver measurable impact that enables neurodivergent people to thrive in sustainable employment.
Key Responsibilities
- Strategic Leadership & Service Management
- Provide strategic direction and operational oversight
- Lead workforce planning, recruitment, professional development, and coaching
- Manage service delivery models that reflect best practice
- Commercial Growth & Sales Leadership
- Lead the development, promotion, and sales of commercial neurodiversity packages
- Identify new business opportunities and convert leads into sustainable commercial contracts
- Develop proposals, business cases, pricing models, and tailored commercial offers
- Partnership & Stakeholder Engagement
- Build high‑impact partnerships with employers, commissioners, health services, education providers, and community organisations
- Represent the service at regional and national forums
- Quality, Compliance & Performance
- Oversee service‑wide performance management
- Drive continuous improvement, quality assurance, and audit readiness
- Ensure compliance
- Client & Employer Support
- Support teams to provide personalised assessments including adjustment planning, workplace accessibility guidance, benefits advice, and 'better-off' calculations
- Data, Reporting & Insight
- Ensure accurate reporting, data integrity, CRM compliance, and performance dashboards
Key Performance Indicators
- Service Performance & Outcomes
- Achievement of overall IPS contractual targets
- Performance of multiple IPS teams
- Year‑on‑year service growth
- Strategy, Planning & Leadership
- Workforce planning & staffing stability
- Leadership effectiveness
- Delivery of strategic initiatives
- Quality, Compliance & Fidelity
- IPS fidelity improvement – Service maintains readiness and shows upward movement in fidelity domains
- Internal audit results
- Compliance & risk management
- Commissioner & Stakeholder Engagement
- Commissioner relationship management
- Stakeholder participation
- System partner engagement
- Financial Management
- Budget oversight
- Resource allocation
- Employer Engagement & External Partnerships
- Strategic employer partnerships
- Cross‑sector collaboration
Skills, Knowledge & Expertise
- Qualifications and specific training
- GCSE (or equivalent) in English & Maths (essential)
- Level 3 qualification or above in a relevant field (Leadership, Health & Social Care, Psychology, Employability, Business, Neurodiversity) (essential)
- Strong IT literacy and CRM skills (essential)
- Full UK driving licence (essential)
- Level 5 Leadership & Management (desirable)
- Specialist training in neurodiversity, autism, ADHD, or inclusive employment (desirable)
- Project or change management qualifications (desirable)
- Experience
- Experience managing multi‑disciplinary teams or services in neurodiversity, employability, health, or social care (essential)
- Proven commercial or sales experience, including developing and selling service offers (essential)
- Experience delivering performance targets and managing high‑performing teams (essential)
- Experience building and maintaining relationships with employers and commissioners (essential)
- Experience with quality assurance, audit processes, and compliance frameworks (essential)
- Experience designing or delivering neurodiversity training or consultancy (desirable)
- Experience developing commercial products or social enterprise offers (desirable)
- Experience influencing system‑level partnerships (ICBs, employers, DWP, education providers) (desirable)
- Knowledge
- Strong understanding of neurodiversity, inclusive employment, and accessibility (essential)
- Knowledge of workplace adjustments and neuro‑inclusive practices (essential)
- Understanding of safeguarding, data protection, and quality assurance frameworks (essential)
- Knowledge of Equality Act 2010, inclusive recruitment, and accessibility best practice (desirable)
- Knowledge of contract management and funding requirements (desirable)
- Skills
- Strong leadership and strategic planning skills (essential)
- Excellent commercial and sales skills, including negotiation and proposal writing (essential)
- Ability to interpret data to inform business decisions (essential)
- Excellent communication and stakeholder management skills (essential)
- High‑level organisational and planning capabilities (essential)
- Ability to manage budgets, resources, and workforce planning effectively (desirable)
- Strong problem‑solving skills with the ability to manage risk and support cultural change (desirable)
- Excellent written communication skills for reporting, business cases, and commissioner updates (desirable)
Neurodiversity Operations Manager - 30 hours per week employer: Acorn Training LTD
As an employer, we are dedicated to fostering a supportive and inclusive work environment that champions neurodiversity and empowers our employees to make a meaningful impact in the lives of neurodivergent individuals. Our commitment to professional development, coupled with a culture of collaboration and innovation, ensures that you will have ample opportunities for growth while working alongside passionate colleagues in a role that truly matters. Located in a vibrant community, we offer flexible working hours and a strong focus on work-life balance, making us an excellent choice for those seeking a rewarding career in this vital field.
StudySmarter Expert Advice🤫
We think this is how you could land Neurodiversity Operations Manager - 30 hours per week
✨Tip Number 1
Network like a pro! Get out there and connect with people in the neurodiversity field. Attend events, join online forums, and don’t be shy about reaching out to potential employers or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers, make sure to highlight your knowledge of neurodiversity and your experience in leading teams. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company’s values and their approach to neurodiversity. Tailor your responses to show how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that dream job!
We think you need these skills to ace Neurodiversity Operations Manager - 30 hours per week
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience and skills that align with the role. We want to see how your background in neurodiversity and leadership fits into our mission!
Showcase Your Expertise:Don’t hold back on sharing your knowledge about neurodiversity and inclusive practices. We’re looking for someone who can bring strong insights and innovative ideas to the table, so let us know what you’ve got!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Acorn Training LTD
✨Know Your Neurodiversity Stuff
Make sure you brush up on your knowledge of neurodiversity, including conditions like autism, ADHD, and dyslexia. Be ready to discuss how these conditions impact individuals in various settings and how you can provide person-centred support.
✨Showcase Your Commercial Acumen
Prepare examples of your previous experience in developing and selling service offers. Highlight any successful commercial packages you've led and be ready to discuss how you can identify new business opportunities for the role.
✨Demonstrate Leadership Skills
Think of specific instances where you've successfully managed multi-disciplinary teams or services. Be prepared to share how you’ve driven performance targets and fostered a high-performing team environment.
✨Engage with Stakeholders
Have a few examples ready of how you've built partnerships with employers, commissioners, or community organisations. Discuss your approach to stakeholder engagement and how you can represent the service effectively at various forums.
