Employment Services Consultant - Burton-on-Trent
Employment Services Consultant - Burton-on-Trent

Employment Services Consultant - Burton-on-Trent

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Help people find jobs and improve their skills while building relationships with employers.
  • Company: Join Acorn Training, a top training provider focused on social inclusion and career development.
  • Benefits: Enjoy a supportive work culture, opportunities for growth, and the chance to make a real impact.
  • Why this job: Be part of a mission to get the UK back to work and support diverse communities.
  • Qualifications: GCSEs in English and Maths are essential; experience in employment services is a must.
  • Other info: We value diversity and offer adjustments for candidates with disabilities.

The predicted salary is between 28800 - 43200 Β£ per year.

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

The role covers East Midlands from Leicester down to Northants.

An exciting opportunity for you to develop your career with the third fastest growing training provider in the United Kingdom. Acorn Training is a highly successful, skills, justice, employment and health provider with strong corporate values and inclusive ethos – winner of The World Skills UK Social Inclusion and Diversity Network of the Year award.

You will join us at our most exciting time, with strong plans to double the size of the business each year over the next 5 years, spearheading opportunities to get The United Kingdom back to work and improving the skills of the workforce; enabling strong and sustainable future careers for all.

Key Responsibilities and Key Performance Indicators

● Establish, Develop and Account Management relationships with employers to promote the services of Acorn Training and provide exclusive vacancy opportunities to customers
● To design, plan and implement internal Jobs Fairs to promote current live vacancies to internal candidates
● To work with a small caseload of customers whom have recently falling out of work to establish prompt actions to re-enter them into sustainable employment
● To work alongside and promote the internal services of Acorn Training ensuring stakeholders are provided with the best service to meet their needs
● Develop a thorough understanding of the local labour market to identify key opportunities for customer and employers
● Promotion of Good News Stories from successful opportunities gained from work conducted with Participants
● Support and sign post customer identified pastoral needs
● Provide information, advice and guidance on learning programmes and qualifications
● Coach customers and promote positive behaviours associated with employment
● Monitor own performance ensuring that customer attendance and success measures are above national benchmarks and are in line with contractual requirements
● Work with various customer groups including young adults, adults, customers with learning difficulties and disabilities, lone parents offenders and offenders in the community
● Identify and signpost for support customers with literacy and numeracy skills development needs, promoting independence and learning skills
● Ensure that policies with regards to Child and Adult at Risk are adhered to Ensure that policies with regards to Data Security are adhered to
● Maintain a positive and professional company image at all times
● Support the company Quality Policy and Information Security priorities
● Support the company’s equality of opportunity statement at all times
● Work safely, supporting the company Health and Safety Policy
● Perform any additional requests in line with the key responsibilities of this role

Key Performance Indicators
● Engagement of employers
● Attendance of and engagement with networking events
● Promotion of internal services from Acorn to external parties
● Placement of customers into sustainable work
● Monitoring outcomes for each candidate
● Employer service satisfaction

Skills, Knowledge & Expertise
● Qualifications and specific training
● GCSE (or equivalent) in English Language and Mathematics (essential)
● Level 2 IT Qualification, such as ECDL (European Computer Driving Licence) (essential)
● Level 3 Information, Advice and Guidance qualification (desirable)
● IEP Accredited Sector Induction (Level 2) (desirable)
● IEP Accredited Certificate in Employability Practice (Level 3) (desirable)
● First Aid at Work Certificate (desirable)
● IOSH Health and Safety Qualification (desirable)

Experience
● Experience of Employer Engagement (Sales, Recruitment or Employment Services) (essential)
● Experience of Business Networking (essential)
● Skills for Life awareness (desirable)
● Knowledge of the local labour market (desirable)
● Experience of Welfare to Work and working with unemployed (desirable)

Knowledge
● Local Labour Market Needs (essential)
● Barriers to learning and employment. (essential)
● How to support customer and promote independence (essential)
● Support strategies for various customer specific needs (essential)
● Knowledge of DWP, ESFA and / or other Employability funded provision (desirable)

Skills
● Full Driving licence with access to a car with Business Insurance (essential)
● The ability to work under pressure in a highly performance driven organisation (essential)
● The ability to work effectively as part of a team (essential)
● The ability to work accurately and actively programme solving (essential)
● The ability to reflect on your own performance to support quality improvement (essential)
● The ability to manage time effectively and plan your own work load (essential)
● The ability work with little supervision or guidance (essential)
● The ability to maintain one’s own motivation when things are getting tough (essential)
● The ability to be proactive (essential)
● The ability to understand one’s own limitations within the role (essential)

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods

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Employment Services Consultant - Burton-on-Trent employer: Acorn Training Ltd

Acorn Training is an exceptional employer, offering a dynamic work environment in Burton-on-Trent that prioritises employee growth and development. As the third fastest growing training provider in the UK, we foster a culture of inclusivity and support, providing our team with opportunities to make a meaningful impact on the local workforce while enjoying competitive benefits and a commitment to social responsibility.
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Contact Detail:

Acorn Training Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Employment Services Consultant - Burton-on-Trent

✨Tip Number 1

Network actively within the local community and industry. Attend job fairs, workshops, and networking events in the East Midlands to connect with potential employers and other professionals in the field. This will not only help you understand the local labour market better but also increase your visibility.

✨Tip Number 2

Familiarise yourself with Acorn Training's services and values. Understanding their mission and the specific needs of their clientele will allow you to tailor your approach when engaging with employers and customers, showcasing how you can contribute to their goals.

✨Tip Number 3

Demonstrate your knowledge of the local labour market by researching current trends and opportunities. Be prepared to discuss these insights during interviews, as this will show your proactive approach and commitment to helping customers find sustainable employment.

✨Tip Number 4

Highlight your experience in employer engagement and business networking. Prepare examples of past successes in these areas, as they are essential for the role. Being able to articulate your achievements will set you apart from other candidates.

We think you need these skills to ace Employment Services Consultant - Burton-on-Trent

Employer Engagement
Business Networking
Knowledge of Local Labour Market
Understanding Barriers to Learning and Employment
Support Strategies for Diverse Customer Needs
Time Management
Team Collaboration
Problem-Solving Skills
Self-Motivation
Proactivity
Communication Skills
Coaching and Mentoring
Data Security Awareness
Health and Safety Compliance
Customer Service Orientation

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in employer engagement, business networking, and working with diverse customer groups. Use specific examples that demonstrate your skills and achievements related to the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others find employment and your understanding of the local labour market. Mention how your values align with Acorn Training's corporate ethos and their commitment to social inclusion.

Highlight Relevant Qualifications: Clearly list your qualifications, especially those that are essential for the role, such as GCSEs in English and Maths, and any relevant IT or employability certifications. This will help you stand out as a qualified candidate.

Showcase Your Soft Skills: In your application, emphasise your ability to work under pressure, manage time effectively, and reflect on your performance. These soft skills are crucial for the role and should be evident in your examples.

How to prepare for a job interview at Acorn Training Ltd

✨Research Acorn Training

Before your interview, take some time to learn about Acorn Training's values, mission, and recent achievements. Understanding their corporate ethos and the services they provide will help you align your answers with their goals and demonstrate your genuine interest in the role.

✨Showcase Your Employer Engagement Experience

Since the role requires experience in employer engagement, be prepared to discuss specific examples from your past work. Highlight how you've successfully built relationships with employers and promoted services, as this will show that you have the necessary skills for the position.

✨Demonstrate Knowledge of the Local Labour Market

Familiarise yourself with the local labour market trends and challenges in the East Midlands area. Being able to discuss key opportunities and barriers will showcase your understanding of the role and your ability to support customers effectively.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and how you would handle various customer needs. Think of examples where you've successfully supported individuals facing challenges, and be ready to explain your approach and the outcomes.

Employment Services Consultant - Burton-on-Trent
Acorn Training Ltd

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