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- Tasks: Engage with the community to inspire individuals to join our Connect to Work programmes.
- Company: Acorn Training, dedicated to empowering individuals through innovative employability services.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Join a dynamic team focused on growth and community impact.
- Why this job: Make a real difference in people's lives by helping them access valuable opportunities.
- Qualifications: GCSEs in English, maths, and ICT; experience in client engagement is essential.
The predicted salary is between 13073 - 14060 £ per year.
Department: Employability
Location: Daventry
Compensation: £13,073 - £14,060 / year
We reserve the right to close this advertisement at any time if we receive suitable applications for the role.
Through proactive community and stakeholder engagement, you will champion the values of Acorn Training and the Connect to Work Services we offer, inspiring individuals to enrol in our programmes. As a pivotal figure in promoting active participation and enriching the learning journey of clients, your responsibility lies in creating a nurturing environment. In this capacity, you will enhance client referrals and starts for our Connect to Work programme. By forging robust partnerships with external stakeholders, ensuring adherence to compliance standards, and providing essential management insights regarding referral generation, you will be at the forefront of driving growth.
Key Responsibilities- Develop and nurture strong and productive relationships with external stakeholders, community organisations, and networks to foster partnerships that support the growth and success of the Connect to Work Programme.
- Conduct effective information, advice, and guidance sessions to ensure potential clients are well-informed about the range of opportunities available through the programme.
- Engage proactively with potential clients, employers, and community groups, providing accurate and comprehensive information.
- Manage and maintain detailed learner referral information, facilitating smooth communication and information sharing with relevant IPS staff.
- Respond promptly to referral inquiries, offering necessary assistance and support in alignment with the specific requirements of clients.
- Attend all events when required and actively promote the Connect to Work Programme.
- Meet monthly targets for programme starts.
- Develop and implement engagement strategies that encourage active participation, attendance, and commitment to the programme.
- Collect feedback to identify opportunities for programme enhancement and continuously improve the quality of experience.
- Actively collaborate with marketing and communication teams to effectively promote programmes and engage potential clients.
- GCSE grade A*-C (or equivalent) in English, maths and ICT (essential).
- Full driving licence and car (essential).
- L3 IAG or equivalent qualification (desirable).
- Track record of client and stakeholder engagement (essential).
- Evidence of meeting and exceeding targets (essential).
- Experience of providing excellent customer service (essential).
- Experience of working in various sectors including Jobcentre Plus, Health Services, Social Care, Specialist Support Groups, Criminal Justice System, Voluntary and Community Sector, and Education Providers (desirable).
- Display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (essential).
- Knowledge and understanding of safe and healthy working practices (essential).
- Have an understanding of and be able to demonstrate a commitment to Equal Opportunities and Diversity (essential).
- Ability to engage and maintain positive working relationships internally and externally (essential).
- Excellent IT skills, including familiarity with Microsoft Office packages (essential).
- Strong communication skills – written, verbal and active listening (essential).
- Be approachable, empathetic, and able to relate to individuals from diverse backgrounds (essential).
- Flexible and adaptable, being open to new ideas and adapting engagement strategies to the needs of learners (essential).
- Organisation and planning which demonstrates good time management and prioritisation (essential).
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods.
Connect to Work Participant Engagement Officer - 18.5 hours per week in Daventry employer: Acorn Training LTD
Contact Detail:
Acorn Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connect to Work Participant Engagement Officer - 18.5 hours per week in Daventry
✨Tip Number 1
Get to know the company and its values before your interview. This will help you connect your experiences with what they’re looking for, showing that you’re not just another candidate but someone who truly aligns with their mission.
✨Tip Number 2
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly will make a huge difference in how you come across during the real deal.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to people in your field, attend events, and engage with community organisations. You never know who might have a lead on your dream job!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Connect to Work Participant Engagement Officer - 18.5 hours per week in Daventry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Connect to Work programme shine through. We want to see how much you care about helping others and making a difference in the community!
Tailor Your Experience: Make sure to highlight your relevant experience in client and stakeholder engagement. We’re looking for specific examples that demonstrate how you've successfully built relationships and met targets in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Acorn Training LTD
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the Connect to Work Programme. Familiarise yourself with its goals, target audience, and the types of opportunities it offers. This will not only show your genuine interest but also help you articulate how you can contribute to its success.
✨Showcase Your Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with clients or stakeholders. Highlight specific strategies you used to build relationships and how those efforts led to positive outcomes. This will demonstrate your ability to nurture partnerships effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing client referrals or addressing concerns from potential participants. Practise your responses to these scenarios, focusing on your problem-solving skills and your approach to maintaining compliance standards.
✨Demonstrate Your Commitment to Diversity
Given the emphasis on equal opportunities and safeguarding, be prepared to discuss your understanding of these issues. Share any relevant experiences that showcase your commitment to inclusivity and how you would ensure a supportive environment for all clients.