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- Tasks: Engage with the community to promote adult learning programmes and support learner enrolment.
- Company: Acorn Training is dedicated to enriching adult education and fostering community growth.
- Benefits: Enjoy flexible working options and the chance to make a real impact in learners' lives.
- Why this job: Join a vibrant team focused on empowering individuals through education and community engagement.
- Qualifications: Level 2 IAG or equivalent, GCSEs in English, Maths, and ICT required; driving licence essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We reserve the right to close this advertisement at any time if we receive suitable applications for the role.
Through proactive community and stakeholder engagement, you will champion the values of Acorn Training and the adult learning services we offer, inspiring individuals to enrol in our programmes. As a pivotal figure in promoting active participation and enriching the learning journey of adult learners, your responsibility lies in creating a nurturing educational environment. In this capacity, you will enhance learner referrals and enrolments for our adult learning programmes. By forging robust partnerships with external stakeholders, ensuring adherence to compliance standards, and providing essential management insights regarding referral generation, you will be at the forefront of driving growth.
Key Responsibilities
– Develop and nurture strong and productive relationships with external stakeholders, community organisations, and networks to foster partnerships that support the growth and success of adult learning programmes
– Identify and actively promote suitable Adult Learning programmes and SWAPs to learners and sources that refer learners
– Manage and maintain detailed learner referral information for each programme, facilitating smooth communication and information sharing with relevant tutors, the Skills Performance Manager and relevant Heads of Curriculum
– Respond promptly to referral inquiries, offering necessary assistance and support in alignment with the specific requirements of potential learners
– Conduct comprehensive assessments of individual learner needs
– Attending education and careers events, schools/academies and employability events when required
– Ensure meticulous and timely completion of all recruitment, enrolment and other contract-related documentation, adhering to funding and regulatory requirements
– Meet monthly targets for programme starts, placements, and progressions, aligning with recruitment profiles
– Develop and implement learner engagement strategies that encourage active participation, attendance, and commitment to adult learning programmes
– Collect feedback from learners to identify opportunities for programme enhancement
Key Performance Indicators
– Engagement Rate: The level of engagement with potential learners.
– Referral Response Time: The speed at which enquiries and referrals are responded to
– Prospect to Referral Rate: the percentage of individuals engaged who convert to a referral
– Referral to Enrolment Rate: the percentage of referrals who convert to a programme enrolment
– Programme Starts: The number of learners who officially begin their chosen adult learning programme
– Diversity and Inclusion Metrics: The success in attracting learners from diverse backgrounds and underrepresented communities
– Referral Source Performance: The performance of different referral sources
– Learner Satisfaction: Measured through feedback surveys
– Timeliness of Documentation: The accuracy and punctuality of paperwork related to recruitment, enrolment, and learner records
– Monthly Target Achievement: The level of success in meeting or exceeding the monthly enrolment targets as defined by the recruitment targets
Skills, Knowledge and Expertise
Qualifications and specific training
Essential
– Level 2 IAG or equivalent qualification
– GCSE grade A*-C (or equivalent) in English, Maths and ICT
– Full driving licence
Desirable
– L3 IAG or equivalent qualification
Experience
Essential
– Track record of learner and stakeholder engagement
– Evidence of meeting and exceeding targets
– Experience of providing excellent customer service
Desirable
– Experience of working with employer networks, agencies and local authorities.
Knowledge
Essential
– Display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults
– Knowledge and understanding of safe and healthy working practices
– Have an understanding of and be able to demonstrate a commitment to Equal
Opportunities and Diversity
Skills
Essential
– Ability to engage and maintain positive working relationships with learners
– Excellent IT skills, including familiarity with Microsoft Office packages
– Strong communication skills – written, verbal and active listening
– Be approachable, empathetic, and able to relate to individuals from diverse backgrounds
– Flexible and adaptable, being open to new ideas and adapting engagement strategies to the needs of learners
– Organisation and planning which demonstrates good time management and prioritisation
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods
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Community Learning Engagement Officer - Rotherham employer: Acorn Training Ltd
Contact Detail:
Acorn Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Learning Engagement Officer - Rotherham
✨Tip Number 1
Network actively within your community and local organisations. Attend events related to adult learning and education, as this will help you meet potential stakeholders and learners who could benefit from the programmes.
✨Tip Number 2
Familiarise yourself with the specific adult learning programmes offered by Acorn Training. Understanding these offerings will enable you to effectively promote them and engage with potential learners.
✨Tip Number 3
Demonstrate your commitment to diversity and inclusion in your interactions. Highlighting your understanding of these values can resonate well with both learners and stakeholders, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your previous experiences in learner engagement and stakeholder management. Be ready to share specific examples of how you've met targets and built relationships in past roles.
We think you need these skills to ace Community Learning Engagement Officer - Rotherham
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Community Learning Engagement Officer position. Tailor your application to highlight how your skills and experiences align with the key responsibilities outlined in the job description.
Highlight Relevant Experience: Focus on your track record of learner and stakeholder engagement. Provide specific examples of how you've successfully met targets in previous roles, as this will demonstrate your capability to excel in this position.
Showcase Your Skills: Emphasise your communication skills, both written and verbal, as well as your ability to engage with diverse individuals. Mention any relevant IT skills, particularly your familiarity with Microsoft Office, as these are essential for the role.
Personalise Your Application: Make your application stand out by personalising it. Use a friendly yet professional tone, and express your passion for adult learning and community engagement. This will help convey your enthusiasm for the role and the values of Acorn Training.
How to prepare for a job interview at Acorn Training Ltd
✨Know Your Programmes
Familiarise yourself with the adult learning programmes and SWAPs offered by Acorn Training. Be prepared to discuss how these programmes can benefit potential learners and how you would promote them effectively.
✨Showcase Your Engagement Skills
Highlight your experience in building relationships with stakeholders and community organisations. Provide examples of how you've successfully engaged learners in the past and how you plan to do so in this role.
✨Demonstrate Compliance Awareness
Understand the importance of compliance standards in recruitment and enrolment processes. Be ready to discuss how you would ensure all documentation is completed accurately and on time, adhering to funding and regulatory requirements.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as responding to a referral inquiry or managing learner feedback. Think through your responses to demonstrate your problem-solving skills and adaptability.
