Building Specialist

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You\’ll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Proven skills in Customer Service , Customer Support , and ensuring Customer Satisfaction . Familiarity with CRM software (preferred). Previous experience in a customer-facing role in the financial sector (an advantage). Successfully complete a DBS (Disclosure and Barring Service) check. Fully remote position – work from the comfort of your home. Competitive salary and benefits package. Opportunities for career growth and professional development. All equipment provided to support your role. Extensive training and mentoring to ensure your success. If you\’re committed to providing outstanding customer service and want to be part of a respected fintech brand, we\’d love to hear from you. Apply today and take the next step in your career with Acorn Support.