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- Tasks: Travel across the UK providing top-notch service for Acorn Stairlifts.
- Company: Join a caring and ambitious team at Acorn Stairlifts.
- Benefits: Competitive pay, full training, company van, and monthly rewards.
- Why this job: Make a difference in people's lives while enjoying great perks.
- Qualifications: Must have a clean driving licence and strong communication skills.
- Other info: Dynamic role with opportunities for growth and recognition.
The predicted salary is between 26788 - 26788 £ per year.
We are currently looking for a Service Support Engineer to join our UK Service Department. The ideal candidate should be based in the Milton Keynes/Luton or surrounding area, but will be expected to travel across the UK for the role.
Working Hours: Monday - Friday, 8:00am - 4:30pm (plus overtime)
Hourly Rate: £12.85 P/H (overtime paid after 40 hours and overnight stay bonus)
Why join Acorn?
- Comprehensive induction and training
- Investors in People accredited employer
- Healthcare and pension schemes
- Gym membership discounts
- Company events
- Monthly reward scheme – Acorn Achievers
Key duties/responsibilities:
- Travelling across the UK, completing annual services to existing Acorn Stairlifts within the field.
- To ensure work reports are completed as specified and returned back to the office within a timely manner.
- Provide high levels of customer service - ensure satisfaction and implement any necessary corrective actions, with the assistance of management.
What do we offer?
- Full training provided
- Company van
The successful candidate will have:
- A full clean driving licence
- Must be honest, reliable, and have the ability to communicate on different levels
- A Criminal Records Bureau check will be carried out on the successful candidate
- Must be able to display the Acorn Values
OUR VALUES
- Quality of the products we make and sell and the service we provide
- Unity - Working together as one team
- Integrity - Acting responsibly and honestly to deliver on our promises
- Caring - About our customers, each other and the wider community
- Ambition - Taking Pride in all we do and striving to improve
We Recognise Your Efforts
- Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
- Recommend a Friend: Earn up to £100 if your referral joins Acorn.
Please, apply now if you want to be considered for this role. All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts. Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.
Service Support Engineer in Milton Keynes employer: Acorn Stairlifts UK
Contact Detail:
Acorn Stairlifts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Acorn. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Acorn's values and services. Show us that you understand what we stand for and how you can contribute to our mission. Tailor your answers to reflect our commitment to quality and customer care.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and skills. Focus on how your background aligns with the role of Service Support Engineer and be ready to discuss your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in joining the Acorn team.
We think you need these skills to ace Service Support Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Support Engineer role. Highlight relevant experience, especially any customer service or technical skills that align with what we’re looking for at Acorn.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your willingness to travel and how you embody our values of quality, unity, and integrity.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Acorn family.
How to prepare for a job interview at Acorn Stairlifts UK
✨Know Your Stuff
Make sure you understand the role of a Service Support Engineer inside out. Familiarise yourself with Acorn Stairlifts and their products, as well as the key responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since providing high levels of customer service is crucial for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Be Ready to Talk Travel
As the job requires travelling across the UK, be prepared to discuss your flexibility and willingness to travel. Mention any previous experience you have with travel for work and how you manage your time effectively while on the road.
✨Embrace the Company Values
Acorn places a strong emphasis on their values like quality, unity, integrity, caring, and ambition. Think about how you can demonstrate these values in your answers. Prepare specific examples that align with these principles to show that you’re a great cultural fit for the team.