Customer Service Lead - UK & Team Growth in Steeton

Customer Service Lead - UK & Team Growth in Steeton

Steeton Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a high-performing customer service team and ensure exceptional satisfaction.
  • Company: Acorn Stairlifts UK, a leader in stairlift solutions.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Join a passionate team dedicated to customer care and innovation.
  • Why this job: Make a real difference by enhancing customer experiences and leading a dynamic team.
  • Qualifications: Experience in customer service management and strong leadership skills.

The predicted salary is between 29700 - 36300 Β£ per year.

Acorn Stairlifts UK is seeking a Customer Service Manager to lead the UK Customer Service Department at our Steeton headquarters. You will drive a high-performing contact centre, delivering exceptional customer satisfaction across all channels and achieving service-level targets.

Responsibilities include leading Team Leaders and Coordinators, coaching, performance reviews, and fostering a customer-first culture.

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Customer Service Lead - UK & Team Growth in Steeton employer: Acorn Stairlifts UK

Acorn Stairlifts UK is an exceptional employer, offering a dynamic work environment at our Steeton headquarters where innovation and customer satisfaction are at the forefront. We prioritise employee growth through comprehensive training and development opportunities, fostering a supportive culture that values teamwork and excellence. Join us to be part of a dedicated team that makes a real difference in people's lives while enjoying competitive benefits and a strong sense of community.

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Contact Details:

Acorn Stairlifts UK Recruitment Team

We think you need these skills to ace Customer Service Lead - UK & Team Growth in Steeton

Leadership Skills
Coaching Skills
Performance Management
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills